A Pinnacle captain with some balls

250 KIAS

Active member
Joined
Feb 24, 2005
Posts
38
Total Time
1
FLG4738 has been sitting on the pad at DCA for the last hour and a half because the crew hasn't been able to contact dispatch via ACARS to get their ammended weight, apparently everyone has gone home. The friendly 3rd shift tower controller relayed a message from Pinchnickel telling the crew to contact NWA dispatch. The captain came back and said "the only way to do that is to use my cell phone, and I'm not doing that." Kudos!

BTW, is Pinnacle block or better?
 

chperplt

Registered User
Joined
Nov 25, 2001
Posts
4,123
Total Time
.
And you know this how???

The dispatcher went home huh...The dispatcher can not go "home" until the last flight of the night has blocked in. I doubt anyone went home..
 

PCL_128

Well-known member
Joined
Nov 21, 2002
Posts
15,296
Total Time
5000+
250 KIAS said:
FLG4738 has been sitting on the pad at DCA for the last hour and a half because the crew hasn't been able to contact dispatch via ACARS to get their ammended weight, apparently everyone has gone home. The friendly 3rd shift tower controller relayed a message from Pinchnickel telling the crew to contact NWA dispatch. The captain came back and said "the only way to do that is to use my cell phone, and I'm not doing that." Kudos!

BTW, is Pinnacle block or better?
Don't know how accurate this is, but I'm glad if someone is refusing to use their cell phone to call dispatch. Too many Captains at this airline waste their minutes to call the company when they won't answer multiple ACARS messages. The dispatcher hasn't gone home I'm sure. He probably just isn't answering the message. The really sad thing is, it's probably not the dispatcher's fault either. The company throws so many flights at these dispatchers that they just can't keep up. Add into the mix a computer system that frequently goes down and the SOC just can't keep up with everything. Our dispatchers get a bad reputation sometimes because of this stuff when it really isn't their fault. Our dispatchers routinely handle 3 times the number of flights that dispatchers at other regionals handle.

No, Pinnacle is not block or better. We have a trip value system that uses the average of block times for the previous year to determine pay. You have to go more than 15 minutes over the trip value to get extra money. Sounds like this crew might have gotten more than that 15 minutes. :)
 

PeanuckleCRJ

Hurrrrrrrr
Joined
Jul 21, 2004
Posts
1,684
Total Time
mucho
That's exactly why I only use my cell phone before 7am and after 7pm for those purposes :)


Sounds like another dispatch computer got nuked, as 128 said. Never had to wait that long though.


...not to mention i absolutely hate that 15 minute rule. It's nice doing alot of indy and mke flying this month that is pay by the minute.
 

Bandit60

Well-known member
Joined
Apr 2, 2004
Posts
616
Total Time
lots
If you have a problem with using your own cell minutes, just ask the passengers if anyone is willing to let you use theirs. I bet most of them will give you their phones without a problem as long as you get them going to their destination.


Problem solved.
 

CLECA

Well-known member
Joined
Jun 8, 2005
Posts
63
Total Time
7500
You don't have any other means? Can't they get a radio patch or something else? Sounds like they didn't try very hard. I hope they explained to the folks that they were late because he didn't want to use his cell phone.
 

ATR-DRIVR

Used Register
Joined
Jan 31, 2003
Posts
1,555
Total Time
18k+
Bandit60 said:
If you have a problem with using your own cell minutes, just ask the passengers if anyone is willing to let you use theirs. I bet most of them will give you their phones without a problem as long as you get them going to their destination.


Problem solved.
Jesus, I hope you are kidding.
 

Propsync

Everybody to the limit!
Joined
Mar 29, 2004
Posts
722
Total Time
5000?
CLECA said:
You don't have any other means? Can't they get a radio patch or something else? Sounds like they didn't try very hard. I hope they explained to the folks that they were late because he didn't want to use his cell phone.
No, they didn't try very hard. I don't have the Jepp chart in front of me, but I believe Delta/Atlanta Radio has a RCO on the field. I think that probably would have worked well.
 

Fly2Scuba

Well-known member
Joined
Sep 8, 2003
Posts
377
Total Time
4500
Bandit60 said:
If you have a problem with using your own cell minutes, just ask the passengers if anyone is willing to let you use theirs. I bet most of them will give you their phones without a problem as long as you get them going to their destination.


Problem solved.
Yea, and then ask the passengers to chip in an extra couple hundred dollars to pay the pilots a decent wage and make up for some of the piss poor contract issues over there.
 

Captain Overs

Well-known member
Joined
Feb 8, 2005
Posts
875
Total Time
15,000
That was stupid of the CA. Aren't we in the business to move people from point A to point B? If you don't like something the company is doing you should take it up with them at an appropriate time. Don't get in a pissing match and punish the people in the back.


If what you posted is correct then that shows a lack of class.
 

shamrock

Well-known member
Joined
Dec 15, 2001
Posts
1,786
Total Time
1 year
Propsync said:
...but I believe Delta/Atlanta Radio has a RCO on the field. I think that probably would have worked well.
Would Atlanta radio be of any use to Pinnacle or NWA?
 

PCL_128

Well-known member
Joined
Nov 21, 2002
Posts
15,296
Total Time
5000+
Captain Overs said:
That was stupid of the CA. Aren't we in the business to move people from point A to point B?
Yes, we are in the business of moving people. However, using my cell phone is not in the job description. The company doesn't pay for my cell phone, so I don't use it for company business. If the company wants to start buying my phone and paying for part of the monthly bill, then I'll start using it for company business. Until then, I'll continue to use the method of contacting dispatch that the company provides: ACARS. It's time to stop bending over backwards to help a company that screws you over every chance they can. If we don't have delays because of things like this, then the company will never fix the problem.
 

Flying Illini

Hit me Peter!
Joined
Mar 9, 2003
Posts
2,291
Total Time
6000
get rollover!
 

Donsa320

Well-known member
Joined
Oct 10, 2004
Posts
521
Total Time
32,000
Outrageous

"Good Evening ladies and gentleman, this is your captain speaking. We are waiting for our company to contact us. I could use my cell phone but darnit I don't want to spend the 12cents. So we will sit here. Are you all with me on this....hello, is anybody back there, hellooo"....


Jesus man I'm glad I'm retired and don't have to associate with you jerks that have taken my place. Outrageous!

~DC
 
Last edited:

SennaP1

Livin' the European Dream
Joined
Jan 26, 2002
Posts
577
Total Time
6500
Donsa320 said:
"

Jesus man I'm glad I'm retired and don't have to associate with you jerks that have taken my place. Outrageous!

~DC
I hope you are enjoying that retirement.
 

tarp

Well-known member
Joined
Jan 24, 2002
Posts
539
Total Time
Lots
Let's play a game.

You are based at LGA, company says a part came in for a sick plane but they sent it to JFK, can you take your car and go get the part.

Are you going to make company pay for gas?

The company says, "heck no" they're not paying for gas for 26 mile trip - a gallon of gas - $2.50 max out of your pocket. But if you don't pick up that part, a plane is grounded and 50 passengers are stuck at LGA looking for options on how to get to their destination.

Is the problem the pilot's or is the problem the company's?

So when company has considered YOUR cell phone as an essential device to THEIR operation - does that make it right?

Pilot wages are probably 60% of what they used to be - I haven't heard of too many people getting pay increases in the last few years. Company has cut your benefits. They have renegotiated work rules so you are working longer and harder and at their disposal more hours out of the week. But you want to be generous and help THEIR customers by using YOUR cell phone.

You have no one to blame but yourselves for the paycheck you receive for your services.

No company in the world will fix anything or pay more for something unless they see a need. But 50 letters to the president from irate customers stuck on the ground will cause a great deal of upheaval for change. A plane did not move for lack of communication - now its Pinnacle's problem to fix as long as you don't fix it for them. The choices are fix the ACARS that may not have been working, hire more dispatchers because the ones on duty were too busy to answer ACARS, pay the bills to ARINC or Delta Radio to make the phone patch or maybe even allow the pilots to put in expense reimbursements for cell phone usage. But if you fix the problem for free, the company will gladly accept your charity.

Every single pilot on this board needs to start thinking like a contractor. You are limited to 1000 flying hours a year by the FAA. You get paid XX dollars per flight hour (Let's just say a young regional CA and put $60/hr). That's a dollar a flight minute. Every minute of your time is worth $1 to the company to act as a pilot. Yet, you show up to work, get dispatches, update your Jepps, pre-flight the airplane, feed the computers, taxi all over creation, sit on the tarmac and don't get paid a dime to do it. So that $1/min just became about 50 cents a minute. And then you commute to work and sit in hotels and have dinners at strange restaurants in strange places and wish you were home while you further diluted your earnings and now you are making 25 cents a minute.

Before I was furloughed, I was at the bottom of the seniority list. My last month had me on the road (Away from Base) for over 300 hours. I got paid for 71 hours of flight time at $34/hr. Do the math - I got paid $8.06/hour (13.4 cents a minute) to be a pilot working for a regional airline. And you want me to give the company cell phone minutes for free?
 

Captain Overs

Well-known member
Joined
Feb 8, 2005
Posts
875
Total Time
15,000
BOO HOO!!! You have a responsibility to the people in your care. Like I said, take it up with the company but don't punish the passengers. Am I the only who thinks this is an outrage?
 

PCL_128

Well-known member
Joined
Nov 21, 2002
Posts
15,296
Total Time
5000+
Captain Overs said:
take it up with the company
This is the only way to take it up with the company. The only way to make the idiots in managament realize that there is a problem is to cost them money. Delays result in financial penalties under the air service agreement we have with NWA. The more financial penalties the company takes, the less money that senior management can pocket in bonus checks. That makes them sit up and pay attention. Working with management is not an option at this company. It's a constant fight.
 

dhc8fo

Well-known member
Joined
Dec 30, 2001
Posts
402
Total Time
lots
Captain Overs said:
Am I the only who thinks this is an outrage?
Yes.... I agree with TARP and I like the analogy.

If I worked for a company who actually gave a crap about my well-being on ANY level, I would bend over backwards to help it succeed and we would all be happy.

Right now, the love of flying is the only sustaining quality most airlines provide to the pilots.

If making some pax 15 minutes late here and there makes a point and improves the QOL, you bet your ass I would do the same thing. Management doesn't listen to the pilots, so maybe it would listen to some complaining customers????!!

Nothing unsafe or wrong about what that CA did. In fact, it was perfectly safe and by the book. Nowhere in anyone's OP Spec does it say that you have to use your own personal cell phone to call dispatch.
 

FreedomAList

Well-known member
Joined
May 14, 2005
Posts
101
Total Time
8000+
300 of 600 anytime cell phone minutes dealing with:

Dispatcher's who can't dispatch properly (no alternates, wrong weather, etc.)

Mechanics who can't fix stuff, or sign off properly when they do.

Crew Trackers who can't staff a full, legal, qualified crew.

Hmm. They don't get the cell phone treatment anymore. They could EASILY put a phone in every plane slaved to the company phone #, but why bother when pilot's bend over to pay for their own phones?

Face it, company is smart, pilots are stupid on this one.
 
Top