$27,500--I'll take it

[jonjuan]

Couldn't the pax just call 911 and say they are being held hostage?

10 or so pax did. Apparently emergency services were already busy with real storm related emergencies- you know, traffic accidents, trees down across roads, powerlines, etc.

 

[Daytonaflyer]

Just have someone open the door, lower the stairs, and tell anybody onboard that the flight crew does not condone anybody leaving, but we cannot force you to stay onboard. Then watch as everybody walks off the airplane and call airport ops to come deal with them.

 

[herewego again]

Just have someone open the door, lower the stairs, and tell anybody onboard that the flight crew does not condone anybody leaving, but we cannot force you to stay onboard. Then watch as everybody walks off the airplane and call airport ops to come deal with them.

And pray tell, where would the stairs be located?????

 

[scoreboardII]

Not understanding why after say 6 hours the captain didn't dial 411 and get the number for the local FBO and ask that airstairs be brought over and offer them huge dollars to do it. Then tell op's to open a jetway door, problem solved, next.

Not understanding why after 5 hours the JB crack Op's team didn't call for airstairs, figuring they just did this great publicity stunt last year.

JB folks, whats up with this? Why don't we ever hear about a Delta or SWA or UAL flight sitting for 7 hours?

 

[Candlerman]

Not to excuse Jetblue but....AA delay during a DFW ice storm is the one who started the whole 3 hour tarmac delay thing. During the February '07 JFK storm there where several Delta 6+ hour tarmac delays. Yes, the media only focussed on Jetblue but you don't believe everything the media says do you? United isn't the only airline to lose/break a guitar. you know what I mean?

 

[Stifler's Mom]

CNN has some audio of the pilot trying to get help from ATC.

http://www.cnn.com/video/#/video/us/2011/10/31/am-jet-blue-pilot-tarmac-help.cnn

 

[Salukipilot4590]

There's no excuse for this. Poor handling of the situation by the crew. Exercise emergency authority and get everyone off the plane. Watching this story on the tv made me cringe...

...only to freeze in the snow...

Seriously, how can any JB pilot allow this to happen after the Valentine's Day PR disaster a few years back? Really? C'mon guys... Declare an emergency on the ground!!!! Tell them a mutiny is happening - whatever it takes!!!!!!!!!!

I don't wanna Monday QB or anything but this is what I would have done after about 2:30.

Then again what do you think the chances are he'd be canned either way? Kinda stuck between a rock and a hooker's ass at this point. OPS, the local FBO, the Tower, CFR, and common sense went bye-bye once all hell froze over.

Not pointing fingers or placing blame AT ALL...it's just another situation we can ALL learn from.

10 or so pax did. Apparently emergency services were already busy with real storm related emergencies- you know, traffic accidents, trees down across roads, powerlines, etc.

[PC mode off now]

Calling 911? Seriously?

Deal with it. 8-|

 

[waterski]

People this was planned. JB managment needed an excuse to get rid of profit sharing.

 

[MCDU]

Choosing BDL as the alternate was poor planning. A little more gas and use Pittsburgh. Plenty of gates and an airport with lots of resources.

M

 

[FDJ2]

CNN has some audio of the pilot trying to get help from ATC.

http://www.cnn.com/video/#/video/us/2011/10/31/am-jet-blue-pilot-tarmac-help.cnn

"Look we can't seem to get any help from our company." JB captain

One has to wonder why not?

 

[VMA214]

If you were'nt there, you don't know wtf you're talking about! I WAS!! Different company, same time. Within about a four minute period of time we were told: 1. Boston was no longer taking ANY diverts...PERIOD! 2) About a minute later...holding delays for JFK were now INDEFINITE. 3. At that point a couple of us in holding for JFK decided to Bingo to BDL which was showing 1 mile vis in -SN. (Closest alternates given by Approach were now Syracuse, Albany and someplace in New Hampshire.) About a minute after that Approach said "if you are not already going to BDL it is now closed to diverts." New ATIS for BDL then shows 1/4 mile, +SN RVR 3000. We joined a 25 mile conga line final to Bradley, let a couple of guys who were more scosh on gas than we were in front of us, and landed. BDL is a "Customs by prior arrangement" airport. We waited hours just for the Customs guys to show up. Customs building had NO power...no working jetbridge (on the ONLY jetbridge.) All the while a heavy, wet snow was falling at a time of the year NO ONE expected it. I'm sure people had no idea where the keys to the deicing trucks even were let alone the status of the fluid. Airplanes around the field had to be refueled from trucks, wherever they sat. The Airport Authority first had to figure out if that was even legal before they would fuel anybody off the gates. Trees were down everywhere in Hartford (which I saw on the ride back from the Hotel the next day) due to heavy snow on the tree leaves which had not yet fallen and power was out all over the city. I have to commend the JetBlue Captain for doing the BEST he could with what he had to work with...which wasn't much. I could hear the frustration in his voice and thought he maintained his professionalism despite the circumstances he was in.

Folks, if you weren't there don't cast aspersions. Learn from these guy's experience, pat 'em on the back and try to do better when your time comes. Cause if you do this long enough...it will!!

 

[BentOver]

The FBO poses a good question......Any reason they couldn't have pulled up to an FBO, either let down the slides OR hopefully the FBO had stairs? Then after unloading, go park somewhere (taxi way, tarmac..) so the next airliner can do the same thing....

FBO could bank some great $$...I know FBO's are always stoked to have airliners parked on their ramp. I lived in a snow belt city. Our local FBO has had JB on the ramp on more than 1 occasion due to diversions/charter flights etc.. I know alot of FBO's have the ability to offload large airliners.

 

[BentOver]

If you were'nt there, you don't know wtf you're talking about! I WAS!! Different company, same time. Within about a four minute period of time we were told: 1. Boston was no longer taking ANY diverts...PERIOD! 2) About a minute later...holding delays for JFK were now INDEFINITE. 3. At that point a couple of us in holding for JFK decided to Bingo to BDL which was showing 1 mile vis in -SN. (Closest alternates given by Approach were now Syracuse, Albany and someplace in New Hampshire.) About a minute after that Approach said "if you are not already going to BDL it is now closed to diverts." New ATIS for BDL then shows 1/4 mile, +SN RVR 3000. We joined a 25 mile conga line final to Bradley, let a couple of guys who were more scosh on gas than we were in front of us, and landed. BDL is a "Customs by prior arrangement" airport. We waited hours just for the Customs guys to show up. Customs building had NO power...no working jetbridge (on the ONLY jetbridge.) All the while a heavy, wet snow was falling at a time of the year NO ONE expected it. I'm sure people had no idea where the keys to the deicing trucks even were let alone the status of the fluid. Airplanes around the field had to be refueled from trucks, wherever they sat. The Airport Authority first had to figure out if that was even legal before they would fuel anybody off the gates. Trees were down everywhere in Hartford (which I saw on the ride back from the Hotel the next day) due to heavy snow on the tree leaves which had not yet fallen and power was out all over the city. I have to commend the JetBlue Captain for doing the BEST he could with what he had to work with...which wasn't much. I could hear the frustration in his voice and thought he maintained his professionalism despite the circumstances he was in.

Folks, if you weren't there don't cast aspersions. Learn from these guy's experience, pat 'em on the back and try to do better when your time comes. Cause if you do this long enough...it will!!

A little monday morning (literally) QB'ing.... It's been awhile, but why did everyone decide to use BDL? Surely with the weather you described,it would have been forecast. Places like SYR, ROC probably would have been nearly as quick seeing how you were in a long line with terrible weather.

How long did it take you to get into BDL? I ask becasue SYR is maybe a 25 minute flight from JFK/BDL area..

 

[VMA214]

No, it was not even close to that forecast when we left CDG 8 hours earlier. More importantly, JFK was not supposed to be that bad either and when they went to an indefinite hold it threw everyone!

 

[VMA214]

When things started to turn into a sh1t sandwich in a hurry while holding at Trait we had about 17K #s on a 76-300 and landed at BDL with about 11.5K...we have no plates for Syracuse or Albany on this airplane.

 

[Nado]

"Look we can't seem to get any help from our company." JB captain

One has to wonder why not?

The chief pilot was worried that pilots shirts were different shades of blue and the company was busy getting ready for a Halloween silent disco at T-5 in JFK, that's why.

 

[Hair-on-Fire]

The FBO poses a good question......Any reason they couldn't have pulled up to an FBO, either let down the slides OR hopefully the FBO had stairs? Then after unloading, go park somewhere (taxi way, tarmac..) so the next airliner can do the same thing....

FBO could bank some great $$...I know FBO's are always stoked to have airliners parked on their ramp. I lived in a snow belt city. Our local FBO has had JB on the ramp on more than 1 occasion due to diversions/charter flights etc.. I know alot of FBO's have the ability to offload large airliners.

But how many FBO's can handle 150 people? And that's only one JetBlue airbus. BDL had 23 diversions. Assuming you cram 150 people into a FBO, then what do you do with them?

 

[Headfake14]

That JB plane landed at around 1300ish. The bad...UN-FORCASTED BAD...started to hit shortly there after. They sat in the same place for quite a while...I believe they WERE fueled to take off again but needed to be towed out of where they were. I don't think they could taxi...blocked in maybe. Plus, by then, there was probably over a foot of snow on the ramp/taxiways. I don't know how fast BDL was plowing.

I was on my way in from LAX (JB) and we were checking wx the whole way...started holding at LENDY around 1500...BDL was already well into the sh!t sandwhich. BDL was our planned altn. But it was a no brainer that was NOT where we'd go...PIT, SYR, BUF, ROC and ACY were our choices. We eventually made it in to JFK after 70 minutes of holding in moderate chop.

whole day sucked....

 

[skidbuggy]

"Look we can't seem to get any help from our company." JB captain

QUOTE]

Sounds like incompetant leadership at the corporate level. I hope Jetblue doesn't retaliate against the pilots for speaking ill (truth?) of their employer.

 

[Ralph Cramden]

Choosing BDL as the alternate was poor planning. A little more gas and use Pittsburgh. Plenty of gates and an airport with lots of resources.

M

+1 My thoughts exactly. How many times has some snot nosed dispatcher given us an alternate into the weather. When called on it, they say "it's legal and I'm under the gun to save fuel". Well airline managers, this is what you get with that plan...