I got the same thing in AVL a few weeks ago from the USAirways ticket counter who tried to get me to go call and list and come back.
I politely explained to her that as an offline passenger I had no way of listing in advance for the jumpseat. She didn't believe me, so I asked her to give me the number to call and list and asked for her to explain to me how to get past the automated system that asks me for my USAirways employee number, which I don't have since I work for another airline.
She just gave me a blank look. I pulled out my phone and offered to put it on speakerphone while she showed me how it could be done. She just gave me a dirty look and listed me for the flight, which then canceled for Mx anyway.
I don't think it's a problem of whether or not someone is an EEOC candidate, but rather, that people in general are fat, lazy, and stupid. And as we all know, "You can't fix stupid." I just try to be friendly, professional, and internally thankful that I don't have to be around that person for more than a few minutes to get on the plane.
And FTR, I believe the EEOC should be abolished in safety-sensitive positions. You hire the best person for the job, regardless of age, race, gender, or religion. If that yields you a majority of a certain one of those demographics, that's just the way it goes.