There needs to be a minimum level of passenger rights that any airline flying stopping in the U.S. should follow. These should be either Federal Law, or Federal Air Regulations, to ensure compliance.
This would help both airlines and flight crews know what the minimum level of service & safety the airlines must provide at all times.
A passenger bill of rights would also provide cover for the airline pilots who work for "less than stellar" carriers (as I have in the past), as a pilot cannot violate regulations or federal law no matter what airline management wants them to do.
This is a systemic problem across all the airlines in my view, every one (regionals and majors) has had incidents of overflowing lavs, long delays, and passengers who have been refused the basic right to depart an airplane that is still on the ground after hours of delay.
This should be a good thing for all of us, as pilots are some of the most "frequent flyers" while deadheading to, from or during work.
Lets hope this incident finally forces congress & the FAA to act.
This would help both airlines and flight crews know what the minimum level of service & safety the airlines must provide at all times.
A passenger bill of rights would also provide cover for the airline pilots who work for "less than stellar" carriers (as I have in the past), as a pilot cannot violate regulations or federal law no matter what airline management wants them to do.
This is a systemic problem across all the airlines in my view, every one (regionals and majors) has had incidents of overflowing lavs, long delays, and passengers who have been refused the basic right to depart an airplane that is still on the ground after hours of delay.
This should be a good thing for all of us, as pilots are some of the most "frequent flyers" while deadheading to, from or during work.
Lets hope this incident finally forces congress & the FAA to act.