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United Captain Off Loads F/A

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BDD

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DATE:16/07/09
SOURCE:Flightglobal.com

United flight diverts after captain and flight attendant argue
By Kieran Daly


United Airlines is conducting an internal investigation after one of its captains diverted a flight to deplane a senior flight attendant who he argued with.
Flight 842 from Sao Paulo, Brazil to Chicago O'Hare diverted to Miami early in the morning of 14 July midway through the scheduled 6hr 45min non-stop flight.
A source familiar with the incident says the captain ordered the purser of the Boeing 767 to leave the aircraft because he was "not respecting his authority".
The aircraft was on the ground for about an hour and arrived at Chicago just over an hour late.
A United spokeswoman says: "The pilot chose to divert the flight due to a crew issue"."
The captain felt the matter needed to be resolved on the ground, an FAA spokesman says. The aircraft landed without incident in Miami and was on the ground for less than hour before departing to Chicago, he adds.
Exact details of the incident have not been disclosed and United is investigating the matter to make sure that the decision to divert the aircraft was appropriate, the FAA spokesman says.
At the same time, FAA is investigating the incident to ensure that all diversion procedures were followed, he says.
Representatives for the Association of Flight Attendants (AFA-CWA) and the Air Line Pilots Association (ALPA) chapters representing United flight attendants and pilots declined to comment as they did not have details about the incident.
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Captains authority gives him that right. F#@K the management, the FA's union and the company lawyers.

Good on ya', Capt.!

TC
 
Who knows what happened. I do know everyone there is very stressed and very few enjoy their jobs. Tilton has just added to the misery. The job can be bad enough without your fellow employees adding to it.

I have witnessed some crazy things their such as FA's demanding a 2 hour delay so they miss their connection on the last day. That way they get to go home earlier. What is this industry coming to?

I would love to know the whole story on this one!!!
 
Probably said he would tell the rest of the crew about the night before. being a quick thinker he diverted to get the guy off the plane
 
My bad...she was indeed a he (I'm sure only in the since that the article referred to him as a he)...but I digress.


...if he was...
 
Take the following with a massive grain of salt. From airliners.net http://www.airliners.net/aviation-forums/general_aviation/read.main/4485533/ and a poster who purports to be a UA FA.

Jamake1 said:
This is all I am going to say about this incident:

The Purser of flight 842 was female. The Captain of the flight wanted the general declaration so he could add his signature to it. The Purser was not in a position to grab another flight attendant right at that moment to monitor the area so the gen dec could be passed through the cockpit door. The situation escalated.

The Captain made the decision to divert to MIA to have the Purser removed from flight for undermining his Captain's Authority. The First Officers on flight 842 advocated for MCO, since MIA is no longer served by UA Mainline. The Captain chose to divert to MIA anyway.

The Purser was removed from the flight upon arrival at MIA and sent to a layover hotel, followed by a deadhead back to ORD after required crew rest.

The ORD-GRU-ORD trip was the Captain's first trip back to the line after extended sick leave. The Captain has been removed from the remainder of his flying schedule. The Purser who was removed, has NOT been removed from the remainder of her flying schedule.

Draw your own conclusions.
Click to expand...

The entire meat of the situation is obscured by a throwaway line "the situation escalated." What was the middle part, I ask. I've had crew altercations that could easily be summed up in such a cursory way, when the key facts are redacted. I think Jamake1 needs his heels locked too.
 
Last edited:
Flying freight rules.
 
Cardinal said:
Take the following with a massive grain of salt. From airliners.net http://www.airliners.net/aviation-forums/general_aviation/read.main/4485533/ and a poster who purports to be a UA FA.



The entire meat of the situation is obscured by a throwaway line "the situation escalated." What was the middle part, I ask. I've had crew altercations that could easily be summed up in such a cursory way, when the key facts are redacted. I think Jamake1 needs his heels locked too.
Click to expand...


He yada yada'd me!

FJ
 
Well, I'll liven this up. That guy had better have a valid reason that the purser was endangering the safety of his flight. If he can't come up with one, than the guy is a flaming arsehole for inconveniencing a whole plane load of passengers because he didn't like someones behavior. A Captain is paid to deal with problems and not throw temper tantrums when he doesn't get his way.
If the purser was not doing their job, by all means write him/her up. Making an unscheduled landing to prove a point is extremely unprofessional, proves pilots really are prima donna's and does nothing to enhance the "Captains Authority". It does seem to indicate that perhaps he doesn't have the emotional maturity to deal with adversity. Again, anyone can do this job when everything is normal, we get paid to deal with adversity calmly and effectivly. If you want to enhance "Captains Authority", you do so by being the person everyone knows they can count on to do the right thing when adversity strikes.
This reminds me of the UAL pilot who diverted because he didn't get a Captains crew meal, he was fired.
 
Let's see how it shakes out.

I once returned to the gate to drop kick an FA.

A friend of mine almost did the same thing as the UA pilot. The FO needed to use the head and the FA said that she would get to it when she was good and ready and then she refused to answer the intercom.

My friend then called to the back and told them that the FA needed to come to the flight deck NOW. She arrived with her attitude intact and he told her she could shape up immediately or he would divert and kick her ass off the plane.

Luckily for her she did change her toon. Had she continued along her chosen path he damn well should have landed short and thrown her off.
 
I remember jumpseating once on a UA 57, and after introducing myself to the CA and FO, I stood to the side to let the CA talk to the Purser about some issue before we left. Halfway through the conversation, the Purser got steamed about something then slammed the cockpit doort shut. The CA looks at me then at the FO and says "well at least my day is starting out right" I thought he was going to have words with her, but he just let he be.
 
NoJoy said:
I remember jumpseating once on a UA 57, and after introducing myself to the CA and FO, .
Click to expand...


I was jumpseating on a UA 767. Waiting to talk to the Purser, who was in the back of the plane, and another FA told me to sit in First. I waited for the Purser, she was still in the back....this other FA told me "Im working business, just go grab a seat in business". I sat in business without talking to the Purser.

On the pushback, the Purser told me "I want you to take a seat in coach after the seatbelt sign is turned off". She was pissed that I sat in business without her approval. I told her the other FA told me to sit here....didnt care.

Shortly after takeoff, she came back and said "you can stay here".

After the flight.....the captain apologized to ME. He heard about the FAs fighting about where I sat (they actually took the fight to the cockpit, where he had to tell them to get back to work)....he was embarrased, and apologized.

...Just another good jumpseating story.
 
I guess I misread the title...........

I thought that it said "Capt dumps load in FA" - I was thinking since when would that make headlines on FI.com ????


:laugh:
 
United FAs are by far the worst of the worst. What a bunch of battle pigs. Glad to see the CA demonstrate who is actually in charge of an aircraft for once. It should happen more often. If the majors were smart, they would require extremely physical recurrents in the name of safety - swimming, lifting etc. Weed out the 300lb grandmothers.
 
I've never once had a bad ride on United, ever. But on American it was always "take a seat in coach".
 
The overweight male F/A, having heard of the fight at Delta, probably wore the dress to work and got upset when the Captain suggested he was too big for the Size 18 dress.

"It escalated from there..."
 

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