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Midwest Air's answer to my friends email about RAH

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HA25

Tokyo Tokyo!
Joined
Dec 16, 2001
Posts
3,643
My friend forwarded this to me regarding an email he sent Midwest Express after I told him of their plan to farm out more flying to RAH. His email to them is at the bottom, their response, right below.

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Response (Midwest Airlines) - 05/30/2009 09:26 PM
Dear Mr. XXXXXXX,

Thank you for contacting Midwest Airlines Online Customer Service.

We are sorry to hear that you are considering not flying on Midwest Airlines in the future due to our agreement with Republic Airways. We appreciate the opportunity to explain our agreement further.

First, our agreement with Republic is not new. Last September, Republic agreed to provide Midwest Airlines with needed capital and we agreed to hire Republic to operate many of our routes under the Midwest Connect banner. Those flights have been successfully operated by Republic, using their Embraer 170 jets. These are full sized aircraft which are extremely fuel efficient. This change in aircraft type was due in part to the worsening fuel costs and economic climate that all airlines were and are experiencing.

At that time, Midwest Airlines agreed to begin the process of adding the Embraer aircraft to our operating certificate. Until that process was completed, we were not allowed to use our own crews. Once the process was completed, we would be able to re-hire many of our furloughed pilots and flight attendants to operate the Republic aircraft but only if they agreed to renegotiate their contracts. In March, 2009, it was announced that Midwest Airlines was suspending its application to add the Embraer aircraft to its certificate after the unions refusal to negotiate.

Lastly, the article you read recently was about the addition of 2 Embraer 190's which will have the ability to reach the West Coast nonstop. These aircraft are also full sized jets with excellent fuel efficiency. They are not "Regional Jets".

The designation of "Regional Airline" is based on many factors including number of employees, number of flights, number of passengers and amount of revenue. It does not define how much their pilots are paid. Rather, pilots salaries are more likely to be based on the type of aircraft they fly and the number of hours they have accrued on that type of aircraft.

We are committed to providing our customers with “the best care in the air” and on the ground. Our employees work hard to provide that quality service and our commitment to continuing that is not changing. The changes we have had to make are some of the many ways we are adapting to the current economic situation. We hope you can appreciate our commitment to the success of Midwest Airlines for our customers and employees.

Your loyal support is very important to us. We hope that you continue to choose us for your travel needs for many years to come.

Sincerely,

Linda
Customer Service
Midwest Airlines






Customer (Jon XXXXXXX) - 05/21/2009 08:11 PM
I just read a wsj article that says you're going to be farming out flying to a company called republic airlines.. they're a "regional" airline, one of those that pays their pilots $20000/yr..

what are you thinking? you've just lost a customer.

Auto-Response - 05/21/2009 08:11 PM
Suggested Solutions displayed
 
Funny, even Linda from customer service agree that the E190 is NOT a regional jet a/c.

Actually, she's believes the 170 isn't either.

"...using their Embraer 170 jets. These are full sized aircraft..."

"...2 Embraer 190's... These aircraft are also full sized jets...They are not "Regional Jets"."

See the parallels?



Dear Lynda,

Thanks for your letter. Here's another cookie. Choke on it.

Love,
The Crews of Midwest and Skyway Airlines

PS Do you really think you are going to have a job for much longer, or are you going to move to Indy?
 
Actually, she's believes the 170 isn't either.

"...using their Embraer 170 jets. These are full sized aircraft..."

"...2 Embraer 190's... These aircraft are also full sized jets...They are not "Regional Jets"."

See the parallels?



Dear Lynda,

Thanks for your letter. Here's another cookie. Choke on it.

Love,
The Crews of Midwest and Skyway Airlines

PS Do you really think you are going to have a job for much longer, or are you going to move to Indy?

You misspelled the name Linda, just FYI.
 
Dear Lynda,
...PS Do you really think you are going to have a job for much longer, or are you going to move to Indy?

No, Floyd from Mumbai will be working her job pretty soon, trust meh..
 
btw, I clearly meant Midwest Airlines... sorry about the mixup.. I know Midwest Express is their commuter..
 
Last edited:
You misspelled the name Linda, just FYI.

You caught my passive resistance!

FMS---you just confused the heck outta me with that last one.


Cliff Notes History of Midwest Airlines (based on a true story)

In the beginning, there was a toilet paper company. We'll bypass the discussion why business was very good, but it was so good, the company bought a plane. They hired an idiot named Timmy H to fly the plane. "Me Timmy, Me Fly."

Business was getting better (still avoiding that subject) so they bought big planes to move many employees around. Timmy's head swelled. Toilet paper flight department grew and grew. Timmy's head got bigger and bigger. "Me Timmy. Me really can't fly. Me run Airline"

So, in the 1980s, Timmy convinced the toilet paper company to start an airline. "Plane go fast. Me live in Midwest. Me call MY airline MIDWEST EXPRESS."

In 2003, "Cookie gram for Timmy!"

The Cookie Gram read "FYI The word 'Express' is used by little, regional airlines." The ego was wounded. "Timmy must run REAL airline (into the ground). Must change name."

And so, that little airline that was renamed "Midwest Airlines."

I could go all night with the Mongo parody. Actually, writing the whole story to the Blazing Saddles script...hmmm...could be fun. TPG would be the effiminate dancers at the end that the cast gets into a brawl with... hmmm...

Problem: Mongo/Alex Karras changed sides in the end and TH will burn for eternity in a very warm place.
 
btw, I clearly meant Midwest Airlines... sorry about the mixup.. I know Midwest Express is their commuter..


Actually their commuter is Midwest Connect and Midwest Express was the original name of the airline until 2003 when it was changed to just MIDWEST Airlines because the flying public thought the word express was just that.... An express carrier.
 
The unions were unwilling to negotiate? I think it is exactly the opposite.
 
What is Midwest's contract language regarding Scope and Codeshares. I know ALPA lost the grievance, but I am curious what the language says?
 

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