Quick quesiton for UAL folks.....my wife and I non-rev on you guys a lot (thank you by the way!!)....but have a very difficult time listing by calling the reservation number. Mainly it seems to be a language problem with the res centers in (India??)...not in the US anyway...is there another number that will get you to an english speaking res agent? (They always ask for a "File Number"....which I don't have as I dont know what that is....I gave them my WN employee #, etc...but to no avail). Usually if I call back a time or two and get another agent it gets taken care of.....anyway...let me know if there is another way....the number I have been calling is 1-800-241-6522....
Thanks again.....
Thanks again.....