Caveman
Grandpa
- Joined
- Nov 25, 2001
- Posts
- 1,580
O.k., maybe I'm missing something. Enlighten me please. A deadheading pilot elected to ride the jumpseat so a paying pax wouldn't get bumped. As a result another pilot didn't get the jumpseat and so everybody is pissed because a commuter got 'screwed'.
Hmmmm. Anybody besides me care one little bit about the customer and their needs? I understand about not using the jumpseat for company business, but what about taking care of the customers? Getting a jumpseater from point A to point B is an extremely high priority in my book, but it's after all the paying pax are cared for first. If that means asking a deadheading crewmember to ride the jumpseat, so be it. IMO anybody that would bump a paying pax just to make a point with the company is foolish. The fact that another commuting pilot misses the flight is unfortunate, but still secondary to the overall mission of providing service to our customers. I think some of us have put the cart before the horse.
Hmmmm. Anybody besides me care one little bit about the customer and their needs? I understand about not using the jumpseat for company business, but what about taking care of the customers? Getting a jumpseater from point A to point B is an extremely high priority in my book, but it's after all the paying pax are cared for first. If that means asking a deadheading crewmember to ride the jumpseat, so be it. IMO anybody that would bump a paying pax just to make a point with the company is foolish. The fact that another commuting pilot misses the flight is unfortunate, but still secondary to the overall mission of providing service to our customers. I think some of us have put the cart before the horse.
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