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SWA Interview Notes

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chase

Well-known member
Joined
Nov 27, 2001
Posts
1,217
Before anyone goes over the top this isn't a thread about annoucing SWA is starting interviews....yes they are talking about it, yes there are 6 classes planned for April & May combined which equates to approximately 110-130 more folks out of the pool....sooooooo what does that mean in the way of needing more interviews...from interview to class date has been around 6+ months(varies)....could it be shortened by SWA? Of course.

For that reason there is ample reason to conclude that SWA "may" be opening up interviews in the near future (I can't define this term, suffice it to say I'm simply saying, "be ready", you don't won't to be unprepared).

That is why this reminder is coming your way....for regular readers this isn't anything novel or unique but for others new to the process here are some things to put on your "to do" list....not next week or the following week but TODAY!!!

Here is why, IF SWA opens up interviews sometime in May or June, by accomplishing this "to do" list you will have gone a long way toward relieving the stress that comes into play after you get the phone call for an interview. You'll initially hyperventilate & after coming to you'll start thinking about all the things you wish you had done already, LORs, birth certificates, transcripts, logbook prep, etc....so to relieve ERs around the country from having to treat SWA interviewees, I offer these gems of advice as passed on to me by others:

1. Raise your hand if you don't have your HS diploma within walking distance of where you are sitting right now? That doesn't mean you can call your 60 yr old mom who's resting comfortably & stressing her out as she scrambles through the old cedar chest looking for it on your behalf....get that now...same goes for birth certificate or passport...too close to Mother's day to piss her off so don't.

2. College transcript or diploma...same as above...get copies of that immediately & have it standing by....if you don't have one do you have transcripts of what you have accomplished so far from your school....don't wait for the end of the semester (get another one then), get what you have right now & have it ready to go.

3. LORs...yea, those guys will be around 24/7 whenever you need to call 'em right? Ever heard of summer vacation? Emergencies? Procrastinators? Bug 'em now, put the current date on 'em & read what they are saying about you. Maybe you need to send them a current resume or a reminder of when you flew together or even a rough draft but all of this takes time & you won't have it when the phone call comes, even if you have 3-4 weeks (some folks get only 1-2 weeks if they're called to fill in cancellations....don't go if you're not ready though..."yea brilliant chase, did you think of that on your own?" ....believe it or not some folks do & expect SWA to cut you slack because you "helped them out" by filling in the slot....sorry it doesn't work that way.)

Call your buds & talk to them to see what they are going to say even when the phone calls come (hopefully) from the background checkers....what do they really know about you that makes you a great fit for SWA? Deciding on which three or more you should ask may require some time & don't have just the three....have some backups since everyone writes differently & choose the best of the best of the best.

4. Logbook....if you can't explain it to your wife within 5 minutes, your time & how you came up with your IP, Evaluator, PIC, SIC & total, well, work on it....if you have traditional logbook have it tabbed out in a simple format showing the things that SWA wants, 1000 PIC, 2500 total, type rides (at least 737), total SIC/PIC/IP/Evaluator times & then transfer that to a simple sheet of paper so the interviewer can see what you're talking about...AF folks have it a little more simple but I'd be prepared to have all the summaries (yearly summaries) with me just in case they want to see something more than just one sheet of paper, Navy/Army have a more difficult problem but regardless, get your logbook story down & keep it simple with just the "facts" i.e. numbers

5. Review your aviation career...start thinking about the "tell me about a time stories....". You've got to be yourself & comfortable talking about your aviation career...for folks with short memories like myself it took me a little doing to recall some of the experiences I had year earlier....get on it now versus waiting for it during the stressful time after the "phone call". Sit down & answer some of these questions into a tape player, spouse & get some feedback..."does this sound like me?" If the answer is no, then you're missing the point....you're not defending a disertation, you're simply talking to someone about your aviation career & why you want to work at SWA...nothing more, nothing less....keep it simple.

6. Learn about the company, read the financial info on SWA, "NUTS", Lamar Muse's book, & others that are out there......knowing more about the company can help you determine if you & SWA are a good match or not.

7. Talk to your friends & possibly family about "you"....those within the industry that know something about SWA may be able to provide a perspective about your career & personality that because you are "too close to" realize yourself can use their help in understanding why you match up with SWA well...what do I mean? For many of us it is difficult to do a good self-anaylsis of our own personality, strengths, weaknesses...our friends & family can offer some perspective to that but can't if you don't sit down & have a serious conversation with them....a little advice....to keep them from thinking you've gone unisex on them , let them know why you're doing it....they maybe able to offer some perspective that you may not have but find useful after your discussion. Warning: doing this in a public place, ready room or squadron may result in having your callsign changed to "Mr/Mrs Sensitive":)

There is no Holy Grail path to follow for getting hired....no anonymous message board contributors, books, prep services or friends have the full proof method for presenting you in a manner that will insure success...if someone is selling you that bill of goods off the internet, at job fairs or anywhere else they are misleading you so run away quickly....my advice should be taken for what it's worth, zilch, nada, nothing because it is only one method when in fact it has already been proven there are thousands of paths to a successful interview with SWA.

There are many other folks out there that have gone through this experience & from those folks I ask that you contribute the things that helped you prepare in advance so that when the phone call came you weren't a candidate for divorce court or caused you to not have to shut down the rest of your life the weeks before the interview. Please chime in & help those folks who will soon be in the same situation.

Be yourself but it never hurts to be prepared!!! Good luck to the folks who are already on the next list to get called by SWA but don't even know it...."you may have won & you don't even know it!!!"....not a bad feeling either.....for the folks at the new hire party tonight....have a great time, hope to see you there,
 
Juan is correct....just confirmed there will be interviews in May...not sure of the days...thanks for the input Juan...good news for everyone!
 
chase said:
Juan is correct....just confirmed there will be interviews in May...not sure of the days...thanks for the input Juan...good news for everyone!

Any idea how many classes there will be in June, July?
 
There are projections for at least 1 or 2 I believe but that is a long time away in my opinion. Getting these new hires on the line for the summer rush to cover the higher vacation rates & surges that may occur due to weather/sick calls is a wise move....Southwest does not need a single passenger to get stranded due to shortages with pilots....the competitive environment has never been tougher & being lean when you know there is money to be made out there (along with good will!) is a wise business strategy & the right thing to do for everyone. The projections for travel this summer with higher gas prices now make driving a car a little less attractive for a family of 4 traveling 1000 miles than if one was to fly on a carrier that only increased fares $1-$3 over the last month while other carriers have increased their costs by upwards of $40....folks may re-think the "hassle factor" decide saving money & time maybe worth going to the airport that they abandoned last summer....therefore loads maybe even higher than last summers (which were good) & higher than projections....better to be ready to flex & fill 'em all up if possible.


We'll keep our fingers crossed & hope more new faces show up in Dallas & in the bases over the next few months.....good luck to all future interviewees & new hires wading in the pool....start drifting to the shallow end, you're number's about to be called!!!:)
 
16th of May, did you get called for a interview or is that your class date?
 
chase said:
There is no Holy Grail path to follow for getting hired....no anonymous message board contributors, books, prep services or friends have the full proof method for presenting you in a manner that will insure success...if someone is selling you that bill of goods off the internet, at job fairs or anywhere else they are misleading you so run away quickly....my advice should be taken for what it's worth, zilch, nada, nothing because it is only one method when in fact it has already been proven there are thousands of paths to a successful interview with SWA.

Chase,

I agree with you that there is no "Holy Grail" path to follow for getting hired - no matter what airline it is. But, I have to say that I hate to be lumped in with anyone that is selling a "bill of goods" to people to guarantee that they will be hired. I am sure that was not your purpose when you wrote this, but just the same, it is perception that counts.

I do not guarantee that anyone will be hired if they go through interview prep with me. I am not sure that anyone is telling the interview candidates that they have a "fool proof" method for getting hired. I guess I am not sure where this is coming from...

I can tell you this. In the last 6 months, I have had 14 of 16 people hired at SWA that prepped with me. I also know that AlbieF15 has been equally successful.

I teach people how to answer the questions in the correct format, with a specific beginning and ending, ask them questions from the gouge, have them answer as if I am the interviewer, tell how their current answers would most likely be perceived, explain to them how to change it and help them to practice. Sometimes getting the insight of someone who has hired before - not the insight from a spouse or friend that has never hired before - makes all the difference in the world.

However, I cannot change what experience someone has had. I know the "canned answer" thing has been beaten to death, but AlbieF15 and I do not give people canned answers. I cannot speak for Albie, but I know that I teach people how to answer the questions based upon their life experiences and we are very close in our philosophies.

I can tell you that I have the utmost respect for Albie, have consulted with him on sticky situations with some of my clients, and have received a very professional viewpoint from him. That, to me, shows real professionalism between two people that are colleagues and not competitors, with the client's best interests at heart.

If people choose to prep with me, that is great. If they choose to do it with Albie, that is great. If they choose to do it on their own, that is great. I know I have told several of my pilot clients that they do not need my help. I do not force anything on anyone.

I agree that if anyone is promising a "fool proof" method to get hired, you should run away from them.

Anyway, just my two cents..congrats to everyone that has received an interview date! :)

Kathy
 
Kathy,


check your PM, hope that explains the point behind my post...cheers & good luck...I sent the same thing to Albie...
 
That read like an advertisement for you resume writer!
 
Thanks, Chase. I had a feeling where you were going with that part of the post.

Kathy
 
SWA/FO said:
That read like an advertisement for you resume writer!

That was not my intention if it read like that. My intention was to dispel the notion that every person that does interview prep is out to take people's money. If I were advertising, then I would have never claimed I guarantee nothing - not exactly the best sales pitch! :)

Further, I think there are some excellent people that do interview prep. When I have a person that wants to apply for Jet Blue, I tell them to go to AlbieF15. I also think that Judy Tarver does an excellent job at interview prep.

As I said, if people decide to prep with someone, that is great. If they decide to do it on their own, that is great. Just as Chase said, be prepared.

Kathy
 
If I might add to the awesome advice above....

If you aren't awesome at interviews, get prep. It will relax you, point out anything that you do that you didn't realize you do and make you better at interviewing. It will give you confidence that you've done this before and can do it again. I wish I had done it years ago. It has helped me in other facets of life.

I can second the canned answer thing. The comments about interviews in spring 2004 were the candidates were too canned. They hired 50%, I think. May have been less. The quality of the candidates, I've heard, were incredible and could have justified hiring a much higher percentage. Everyone should have thought about and practiced their 'stories' to reach back too when needed, just like Chase said. But do not practice the exact wording too much. Every question I was asked, "Tell me about a time when...." was similar to the gouge I had but different enough to change the answer. They had certain twists. I had to explore different aspects of the story in order to answer the question. Not just "Have you had an emergency?" but one without a checklist or one where you disagreed with the Captain.

One interviewer asked for a more recent story after I started to recount an experience that perfectly fit the question. I asked for a few moments to remember something more current. This, of course, was one of the experiences I had that was one deep. Nothing but silence for a few endless moments, then the story came to me. I don't think I would have reacted as well (perhaps less awkwardly than normal is more accurate) without experiencing 'uncomfortable' silence and putting my experiences into 'interesting stories' during prep sessions.


Under Seige 2
"Chance favors the prepared mind."

I don't believe much in chance so this one I like better

Star Wars
"Your focus determines your reality"
 
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I'm not trying to take business away from Resume Writer but several of my friends have been turned down that have done the prep. I feel it is because their answeres sounded too "canned". It's just my opionion but I think if you go in there and be yourself and totally honest you can't go wrong. I didn't always follow the "S.A.R" format to the letter but I think it was Ok because they knew I was being me and being totally honest. It's just my opinion.
 
No worries - you are not taking away business from me. I do not solely rely on the aviation profession to make my living. :) I just enjoy working with aviation people because I love the industry.

It is really hard to say that people are turned down because their answers sound "too canned." There are factors that are not in my control. Not everyone is a direct match for SWA. They are looking for a certain type of person and if someone does not fit that criteria, they will be turned down.

Also in consideration is the reputation a person has in this industry - whether they come from a civilian or military background. Your reputation is everything and it can have a resounding affect on the rest of your career. I can point to a specific example of one candidate that prepped with me that did not make it. It had nothing to do with my prep. He apparently had made enemies throughout his career and every time he applied, they all kept checking the list. The reason I tell this story is so that people realize what a small community aviation is and to never burn bridges.

Kathy
 
Judy is an independent contractor who does professional interview preparation. She's also researches and writes on the industry for several publications and is a personal friend...she has many irons in the fire related to aviation and outside of aviation...I might also add she recently was recognized by Women in Aviation with an award (my apologies for not recalling the precise award title)....a great lady with incredible knowledge when it comes to interview preparation and the industry as a whole....she worked for American Airlines for 17 years as a pilot recruiter/interviewer directing their shop for a period of time. Her resume is lengthy & quite impressive.

Yellow lab & resume writer are correct there are many reasons why folks don't get hired.....it can mess with your mind if you give it too much thought. Choose a path that you feel comfortable with, ask your friends & be honest with yourself when making the choices about what to do to prepare oneself....good luck.
 
i felt i had a handle on how to answer questions in the style SWA wanted. i also felt i was good at interviews. but i was nervous you know? so i used a prep, didn't gain much new insight out of it... but it let me know that i *was* on the right track. i didn't try to learn answers, just make sure i was presenting myself as i felt i was.

did it work? you bet... been drinking the koolaid and flying the LUV jets and it is all good. do a prep if you feel really nervous or think you are poor communicator. don't do a prep to learn the right answers, those have to come from you.
 
Sometimes the reason a guy get's turned down is just because of the numbers. If 80 people interview in a month and they only want 20, 60 are going to get turned down. Maybe half those guys had obvious weak spots but the rest simply got caught up in the numbers. Supply and demand. I have heard stories where almost all the interviewees were wonderful but....SWA simply didn't need them all and it made deciding VERY tough.
 
Had I not used a prep service I would have been done within five minutes of the first interview. Before prep my answers on how would I handle certain things were just too military and hardline. After going trough it a bit I realized that to a civilian I would've sounded like a prick. Those type of responses I originally had are IMO the shazbot when it comes to active duty and I still feel that way, but it ain't the way to go into a airline job interview at all. That was the main thing that I got out of it, but it also forced me to clean some things up a bit, better organize my answers and overall just feel really relaxed and comfortable. I don't think I would have been successful without it.

btw, I originally didn't think I would need to do any formal prep. I thought I would be able to think on my feet and just jam. Man I was a soup sandwich the first time I got serious about telling stories.

Faye Simmons and Albie kept me from acting like a retard.

btw, I knew Albie worked for FedEx right away...Homo could'nt keep his eyes off my package!
 

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