Thoughts
So, let me get this straight, you do not have the ability to autoland, but you have an HGS or HUD in your aircraft so that you have to shoot CATIII approches by hand? so your aircraft only have one autopilot? do you guys even have autothrottle's in your aircraft? And you have no ACARS? If no ACARS, you must have a tone of paper work to do
The aircraft doesn't autoland, the pilot autolands. Most of us like that, keeps our skills up. We train to it all the time and while we use technology (HUD, FD, FMC, ACARS) we also emphasize basic flying skills. All airlines train differently, not better, just different.
We have two autopilots in the aircraft. During CATIII both FDs are engaged, everything has to be operating perfectly for the CATIII approach to occur.
We do not have autothrottles hooked up. One less thing to break/repair/fix/cost money. There is discussion ongoing that autothrottles will be used at cruise only. Long haul flying has prompted SWA to look at the economics of having these work at cruising altitudes. We'll see.
ACARS. We are installing them into the aircraft now, probably about 1/4 - 1/3 of the fleet is updated at this time. It will be in all airplanes eventually (minus -200s that leave in 01/05). As for paperwork, we do our own TOLD info & the ops agent (there is one for each flight) does all the paperwork. The capt reviews the paperwork provided by the ops agent, numbers are plugged into a laptop (OPC) & the numbers are spit out.
Winds, runway conditions, weather are all plugged in advance & the last thing to go in are the release numbers. The ops agent provides us the load sheet 1-2 minutes prior to push, FO does the plugging in & off you go. Very slick, very efficient. If things change on the way out (wx the obvious but runway changes, etc) pull the laptop out & get new numbers. All very quick & efficient. I don't believe I have had but 1 or two incidents where I was delayed from taking off due to "getting my numbers". If I have it is because of my buffonery with the computer, not the method to our money making madness.
As for technology, a simple story. During the tech boom of the 90s & mid 90s, everyone, not just other airlines, were hiring & using tech folks like there was no tomorrow. SWA has always been slow to take the first mode/style of anything. We didn't rush to technology. Our formerly known department as systems, now technology was less than 100 folks, this when everyone had booming IT/tech departments. Our folks were getting training in the latest technology but the thousands of soon to be unemployed folks were being paid by their companies for traiing also. Lots of good ideas were being implemented while many bad ones (costly) were being thrown out by many companies, we had some failures to. SWA refused to jump in hard but chose to move methodically.
Fast forward to early late 90's/2000 & we all know the story, tech departments were laying off by the thousands, tens of thousands. Many were looking for jobs & stable jobs, something hard to find in the IT business. Who were these folks? Highly trained, highly skilled who were competing with many others for limited jobs.
Enter SWA, prior 911 begin to see the lessons learned by other carriers (good & bad), & successes of our own (approaching 50% of ticket sales on the web was the obvious one but there were many others) SWA starts to move aggressively in that area. What does SWA find when we are lookign for folks, tons of them, all trained, all eager to work for a company that provides stability & minimal chance of layoffs. We get to choose from thousands of the best trained folks (at others expense) & we have motivated, enthusiastic new employees who are grateful to have a job & work for a company that encourages innovation. (still look at southwest.com under careers & you'll always see jobs in the tech department).
Snap to today, we have over 800 folks in this department when other companies are still shrinking theirs or calling back folks who are unsure of their future. Technology is one of the key facts why SWA is able to keep their costs low & will continue to be so, as SWA marches through a steady methodical approach to growth.
The latest ACARs update will provide digital, secure, broad band width permitting tremendous expansion when the time comes. It will only improve things. SWA hasn't marched to the tune of others & that is OK by many here. To outsiders it may seem odd, but so is making money in this business, something SWA has figured out how to do. Sorry for the length, it is a story that isn't known to many. Good luck in your pursuit of your aviation goals.