PHXFLYR
USAir by default
- Joined
- Feb 5, 2003
- Posts
- 2,177
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Benhuntn said:I am not thinned skinned. I happen to like to chat with a lot of our pax and I find many of them to be very nice and actually intelligent. They aren't bad people just because they like to save a buck on air travel. I don't mind you picking on SWA or me for that matter but it did piss me off when some kid jumped into a SWA thread to attack our passangers.
starvingredtail said:Hey,
Where is the JetBlue bashing? I noticed they came in a close 2nd? That was missed for 23 posts.
XXX
SRT
ivauir said:Southwest Ranks Number One in Customer Service for 2005!
Congratulations on meeting our goal of having the fewest Customer complaints for the entire year! It took a concerted effort from every Southwest Employee to earn this remarkable achievement. Way to go, Team!
The DOT released yearend and December operating statistics for 2005. The top performers in each category of the DOT’s Air Travel Consumer Report for Yearend 2005 are listed below.
Yearend 2005
Complaints (per 100,000 Customers)
1. Southwest 0.18
2. JetBlue 0.29
3. ExpressJet 0.31
CONGRATS!