http://www.star-telegram.com/business/story/287751.html
Southwest pilot talks proceed quietly
By TREBOR BANSTETTER
Star-Telegram Staff Writer
Not long after he was hired as lead labor negotiator last year for Southwest Airlines, Joe Harris was pulled aside by Herb Kelleher in a hallway at the company's Dallas headquarters.
The airline's legendary chairman and co-founder had one directive regarding negotiations for the airline's new pilots contract. "Herb cornered me and said, 'Don't screw this up, Harris,'" he recounted.
Not long after, he was recognized at an airport by a Southwest pilot. "And [the pilot] came up to me and said, 'Don't let them screw this up.'"
Harris got the message. "Both sides want to come out of this with something they'll be happy with," he said. "That's never easy, but that's what we're working toward."