Up Front vs. In Back
How it looks up front can be quite a bit different than how it looks in back.
I am a first officer on the Beech 1900. There is no flight attendant, so I get plenty of face time with the passengers. Sometimes their descriptions of what they think is happening are, well, interesting.
Last summer, we were on a visual approach to Milwaukee. The favored runway at Milwaukee is 25L, and we were being sequenced for the visual to that runway.
It was a hot, humid, unstable summer day. There were air-mass cells everywhere, some popping up quickly and others dissipating just as quickly. Not big ones, Level 2s and 3s, some dumping rain. ATIS was reporting "wind shear advisories in effect", but nobody had had to go around. As a precaution, my captain and I briefed the wind-shear recovery procedure. We were both alert to the weather, but not so concerned as to leave the approach sequence. Nobody else was leaving, either.
We were number two in the landing sequence, when a cell started dumping rain over the far end of 25L and the the airport's TDWR reported wind shear in the vicinity of that runway. Nobody had been taking off or landing at that moment.
Approach control redirected the approaches to Runway 31. Runway 31 is almost never used for two reasons: it lacks an instrument approach, and it is inconveniently located on the airport.
An America West Airbus landed on 31 ahead of us, and cleared. Just as we crossed the runway threshold, a heavy rain shaft opened up on us. I was the pilot not flying, so I was calling speeds. In that moment, we lost more than 15 knots. I called the speed loss.
The captain called the missed approach and we executed it. After flying the profile, getting the airplane cleaned up and talking with tower and departure, I briefed the passengers that we had gone around due to weather near the runway, and that once that weather cleared, we would return and land.
Both the cells over 25L and 31 cleared. The approaches turned back to 25L, and we got back into the conga line. We landed uneventfully on the "regular" runway, taxied in, and shut down.
I opened the cockpit door to deplane the passengers. Then I was met with these frightened, and heated questions: "Why were you trying to land where there was no runway?" (There is grass on both sides of 31, and even our regular passengers were obviously unfamiliar with the sight picture).
None of my explanations that we had been over a different runway, and none of my reassurances that they had been safe the entire time, carried the slightest weight with them. Our very upset passengers deplaned believing that neither my captain nor I had any idea what we were doing.