Funny, I just repsonded to your other post as you did mine...
JP,
Not sure what your expectations are for this career, but I can tell you that you are going down the wrong path.
Your post above screams entitlement and 'What can I get out of this for me'.
Professionals have an inherent trust in themsleves and in their profession that if they serve thier customers, patients or clients, then they themselves will reap the rewards. It therefore starts with you.
As you continue in this job you are going to find it increasingly unpleasant. You will not realize job satisfaction and hopefully, for yourself and the rest of us, you will find another profession.
If you'd like remain in this profession may I suggest the following
- Servant Leadership
- Shackleton's Way
- Nuts
- The SWA Way
- Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day