No comments about the SNL Skit

[shon7]

Really? What part of "comply with crew member instructions" don't YOU understand? I'm willing to bet she told him nicely several times but FAs get real pissed when they are ignored or blown off, ESPECIALLY by frequent fliers who know better but think they're more special than every other passenger.

Betting on FA's telling passengers nicely! let me know what you want to wager. That would be the easiest money I ever make.

By the way frequent fliers are hypothetically more special than your average customer - which is why they are given certain privileges. But I guess that fact is lost on you.

When the judge rams a paycut down your throat you should tell him, "But I supported my nice FAs... I just can't understand why passengers flock to the foreign carriers"

MORON.

 

[shon7]

BTW, complying with FARs has very little to do with customer service. I guess you just outed yourself as a pilot who can't or won't back your FAs up. Niiiiice
Thank God the AA Captain on that flight had a set of balls and did the right thing. It's good to know there are still some men left in the cockpit. It's a dying breed, for sure.

If my FAs are a rude and offensive bunch, you're right - I will not back them up. Complying with FARs has everything to do with customer service. FAs can request passengers to comply or act as seatbelt and cellphone nazis. Its how you ask that matters.

As for the AA captain having balls -yeah the way he handled it was beautiful Just what the company needs by way of PR at the moment.

Happy Flying. Remember to back up your FAs in bankruptcy court.

 

[Little_Bill]

I just want to know if Baldwin used the tried and true Hollywood "Don't you know who I am?" routine.

 

[BoilerUP]

I just want to know if Baldwin used the tried and true Hollywood "Don't you know who I am?" routine.

I thought Jack Ryan hated flying?

 

[zonejumper]

If my FAs are a rude and offensive bunch, you're right - I will not back them up. Complying with FARs has everything to do with customer service. FAs can request passengers to comply or act as seatbelt and cellphone nazis. Its how you ask that matters.

As for the AA captain having balls -yeah the way he handled it was beautiful Just what the company needs by way of PR at the moment.

Happy Flying. Remember to back up your FAs in bankruptcy court.

You think frequent fliers are entitled to "special privileges" as far as FARs are concerned? Methinks you need to go back to the schoolhouse. There are NUMEROUS announcements, both live and on tape, advising pax to turn off ALL electronic devices. I'm also pretty certain it wasn't his first time on an airplane. Soooo, he should have known better. I've seen the behavior he exhibited hundreds of times on every flight I've ever been on. Some yahoo thinks he's more special than everyone else and the "stupid rules" don't apply to him/her.

Do you REALLY think continuing to play a game on your phone is sooo important that it warrants his temper tantrum? Did you read the report of how he got up from his seat WHILE THE SEATBELT SIGN WAS ON, WENT TO THE LAV AND SLAMMED THE DOOR SO HARD THE PILOTS HEARD IT AND CALLED BACK TO FIND OUT WHAT WAS HAPPENING. (all so he could contine to play a game on his phone). Did he plan on locking himself in and staying there for taxi, take-off, the entire flight and landing just to continue a word game? Oh, btw, he also was cursing at the FA being a total scumbag around the other pax. Yeah, that's a Threat Level 1 in my book and if he had been Joe Schmo passenger instead of a "celebrity" he'd have been met by airport police and escorted off. To compound his totally unacceptable behavior he tweets about it insulting both the FA and the airline. He STILL hasn't apologized (not that anyone would think he was being sincere.) He is a total ass-clown and hope AA bans him forever and removes his stupid show from their entertainment line-up.

Jesus, and I thought Alec was stupid.....

Since you're all about customer service, how many times should a FA ask a passenger to comply with a FAR? Once, twice, ten times...for an hour? Should FAs ask the passenger who is so self-important or engrossed in some bull******************** on their iphone or laptop ask them how long they need to finish up? Should flights be delayed in the name of "customer service?" Your attitude tells me that YOU are exactly the same type of a-hole as Alec was when YOU'RE a passenger. Gotta love a crew member who thumbs their nose at the rules while riding as a passenger. Now, THAT's a sure way to win friends.

 

[shon7]

You think frequent fliers are entitled to "special privileges" as far as FARs are concerned... Gotta love a crew member who thumbs their nose at the rules while riding as a passenger. Now, THAT's a sure way to win friends.

The same FAR argument again. No one is saying FARs can be violated by frequent fliers but FAs need to understand that it is a customer service business and not CONAIR.

Alec Baldwin has had the last laugh on this incident - one that could easily have been avoided. Its a PR nightmare for American. But then of course the crew will never understand that. Why stop at banning Baldwin. Lets ban all passengers from the airlines - that way life would be so much nicer wouldn't it. Unfortunately the business doesn't work like that sonny.

 

[say again]

Lighten up Zonejumper! You don't want to have a heart attack over this.

As for the skit, got a good laugh out of it

 

[Fubijaakr]

Perhaps you guys should look at it from the perspective of the F/As. They have a tough job, especially when dealing with "privileged" pax.

If they want someone 86ed, I'm with them not with the "golds." Especially if they violate Level 1 of the security protocols.

You screw with my F/As, you're off...period end of story.

 

[Poahi]

Finally, some pilots think Baldwin is an idiot. I thought the day would never come.

 

[zonejumper]

Finally, some pilots think Baldwin is an idiot. I thought the day would never come.

Amen! The ones with balls, who actually take their jobs seriously anyway.

 

[Golden Falcon]

"do you know who I am"?? Yes we do , an arrogant jackass who refuses to comply with airline safety procedures, and inconveniences the rest of the passengers onboard....what a jerk!!

 

[shon7]

Perhaps you guys should look at it from the perspective of the F/As. They have a tough job, especially when dealing with "privileged" pax...If they want someone 86ed, I'm with them not with the "golds"

Perspective of the FA's. Ha. If its such a tough job they should quit rather than holding on.

Fools like you cause travellers to go with upstarts and foreign competitors. The FA's job has been over glorified for all the wrong reasons. Serve the coffee, do the demo then take care of the passenger - the job you were hired for in the first place.

 

[zonejumper]

Perspective of the FA's. Ha. If its such a tough job they should quit rather than holding on.

Fools like you cause travellers to go with upstarts and foreign competitors. The FA's job has been over glorified for all the wrong reasons. Serve the coffee, do the demo then take care of the passenger - the job you were hired for in the first place.

You are not only woefully clueless, you're also a neanderthal. Is that what you think the FAs are there for?

 

[Say Again Over]

Many FA's can make a mountain over a mole hill, too many of these old gals need to retire or be put out to pasture, they take there position way too seriously. He was in the wrong for keeping the device on, but what did she accomplish by handling the situation the way she did?

Ah yes, only enforcing the FAR's, that is BS, the pilots and the FA's some of the biggest offenders with electronic devices.

The only loser here is AA and their inability to handle a simple situation.

 

[zonejumper]

Many FA's can make a mountain over a mole hill, too many of these old gals need to retire or be put out to pasture, they take there position way too seriously. He was in the wrong for keeping the device on, but what did she accomplish by handling the situation the way she did?

Ah yes, only enforcing the FAR's, that is BS, the pilots and the FA's some of the biggest offenders with electronic devices.

The only loser here is AA and their inability to handle a simple situation.

"their"......

Oh, btw, last I heard FAs had no power in kicking a passenger off a plane. That's the Captain's job. ( Captain with BALLS anyway). Did you spiky hair, ipod wearing, backpack-toting boys not read the full story. Moron Baldwin was so incensed at being told he had to turn his phone off, he got out of his seat (with seatbelt sign ON), went to the lav with the phone and slammed the door hard enough for the pilots to hear it. THEY called the FA to see what was happening. It was only then that he was kicked off. "Over the hill, who should retire or be put out to pasture FA" had nothing to do with his swift exit.

You guys crack me up. There's a reason you're still FOs and/or working in Asia.....

 

[zonejumper]

Since some of you dudes are either dumber than dirt or just obnoxious, do me a favor and open your wallet. In there is a little green plastic card issued to you by the FAA. Here's a little secret....FAs have them too. Soooo, if a FA is caught NOT enforcing a FAR she is at risk for a hefty fine or revocation of her certificate.

I'm really hoping some of you aren't really pilots. If you are, it's a very sad state of affairs. Give me the crusty old military pilots anyday of the week. They may not be fun on a layover, but at least they have their crew members backs and know how the game is played.

 

[Fubijaakr]

I think what shon and the avatar dummy are missing are a couple simple facts:

1. As you point out, F/As are licensed these days. The problem is neither you nor they know who is sitting on the airplane watching what's going down. In the worst case its an FAA inspector. If she doesn't enforce the FARs, she's in danger of losing her ticket, getting a personal fine, getting an airline fine and losing her job.

2. Then there are the ramifications for YOU if you don't support her. All it takes is one of your corporate officers (or even one of their secretaries!) to be non-revving. If they observe the fact that the F/A tried to do her job and you didn't support her guess who will be doing the carpet dance, Ace. Not her.

3. Even if no one sees you gaff her off, guess what F/As do? They sit on the jumpseat and talk. And often the conversation quickly goes to the butthole pilots who made her job hard by non-support. Your name will get around the inflight crewroom faster than you can fly an Albany turn in your Q400. Not only won't you be getting any coffee, you won't get anything but the cold shoulder on your layovers. Since its obvious the only thing you want from your F/As is youth and casual sex, it might come as a shocker that you won't be getting either.

So, good luck with your attitudes, BOYS. Fortunately, this AA Capt. stepped up and had his F/As back. I guarantee HE'LL be partying hardy for years.

 

[shon7]

S.. Here's a little secret....FAs have them too. Soooo, if a FA is caught NOT enforcing a FAR she is at risk for a hefty fine or revocation of her certificate...give me the crusty old military pilots anyday of the week. They may not be fun on a layover, but at least they have their crew members backs and know how the game is played.

Half a days training and the ability to open a coke can - lo and behold - you're an FA now. Don't try and equate yourself to a Law Enforcement Agents or a skilled individual. You're neither. Its not about not enforcing FARs, its how you try and do it.

Now go use the cart as a walker and serve the passengers - who by the way pay our salaries.

 

[Say Again Over]

Outstanding :beer:

 

[shon7]

I think what shon and the avatar dummy are missing are a couple simple facts:

1. As you point out, F/As are licensed these days. The problem is neither you nor they know who is sitting on the airplane watching what's going down. In the worst case its an FAA inspector. If she doesn't enforce the FARs, she's in danger of losing her ticket, getting a personal fine, getting an airline fine and losing her job.

2. Then there are the ramifications for YOU if you don't support her. All it takes is one of your corporate officers (or even one of their secretaries!) to be non-revving. If they observe the fact that the F/A tried to do her job and you didn't support her guess who will be doing the carpet dance, Ace. Not her.

3. Even if no one sees you gaff her off, guess what F/As do? They sit on the jumpseat and talk. And often the conversation quickly goes to the butthole pilots who made her job hard by non-support. Your name will get around the inflight crewroom faster than you can fly an Albany turn in your Q400. Not only won't you be getting any coffee, you won't get anything but the cold shoulder on your layovers. Since its obvious the only thing you want from your F/As is youth and casual sex, it might come as a shocker that you won't be getting either.

So, good luck with your attitudes, BOYS. Fortunately, this AA Capt. stepped up and had his F/As back. I guarantee HE'LL be partying hardy for years.

No. What you're missing is
1) FAs need to do their job in a non hostile, non antagonistic manner without a sense of entitlement

2) The fear of not being assigned a seat while non-revving should not be the motivation for crews not supporting FAs. Crews should support whoever is right - which is usually the passenger (this one will be hard for you to digest)

3) The airline is a business and not some social welfare program for FAs. Instead of sitting at the back and talking about how terrible their lives are or how the company has done them wrong because it has violated their sense of entitlement, they should be walking up and down the aisles taking care of passengers - the job they were hired to do in the first place.