That's the way it should be, and was before Sokol stole the company. He instilled a huge sense of distrust and animosity apparently flowing from both directions. One of the first things I noticed when I came over from the airlines was that when an issue that affected the company came up, both parties sat down, went to RTS's office, whatever, and hammered out a solution that was beneficial to both parties.
Not so now. You are now nothing more that a number filling a seat. You are a line item. You are an expense to NJA, and thus Berkshire that needs to be controlled, and controlled only for the personal gain of a labor attorney who is attempting to make a name for himself in the business world. You are no longer an asset to the company as you were when previous management was running the show. You are now a liability, and liabilities must be minimized.
The finger pointing you're seeing now is happening because we went from having a mature management staff that knew what was best for the company and saw it's employee groups as partners to a juvenile management group who thinks they know what is best for the company. The same thing has happened at almost all the airlines. Management went from having street smarts gained through experience to having book sense written by clueless idiots on how to maximize production and profit. Problem is aviation doesn't work that way.
Want proof? Ask yourself what the owners pay for. It's not only their airplane they paid for. It's the experience. Fiji water, the catering they want, clean cabins, no waiting on the phone for Owner Services, and pilots wearing gold ties. Current management has made cuts and diminished the level of service in the name of return to BH. They want to further diminish the company and owner experience by outsourcing your job through scope reductions. It is no longer about you, it is no longer about the owner, it is no longer about maintaining the most prestigious name in aviation. It is simply about a wet behind the ear little sh#$, his ego, and how a senile old SOB in Omaha perceives him during his first foray into running a business.
We see it differently. I have worked for Sokol here too, and didn't experience any of the things you mention. Also, we laid off/fired a lot of deadwood out of the CMH office, which was a good thing, right? We at the former NJI are a little concerned about the quality of our service, but feel it is probably due to a slight overreaction to the 2008-2009 economic contraction.