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Perhaps you haven't been IN a 121 cockpit lately.. Many pilots are still trying to serve the customers however, we are not getting the support from the company... what do you suggest?
Looks like I know what to expect at airtran... Sorry I couldn't convince you. Good luck.
I cannot believe you actually wrote this let alone believe it to be even remotely true. Wow...you are really detached from reality but it is precisely this sort of attitude that is causing the utter failure of any sort of decent service.
YOU DO OWE THEM THAT LEVEL OF SERVICE. YOU ARE THE COMPANY!!! You openly admit that you are part of the machine..what if that part breaks? How does the rest of the machine work? You and your FA's ARE the face of the company and you bought into that when you got hired by Airtran. It is YOUR airplane that is dirty and I would be willing to bet somewhere in your AFM it talks about airplane cleanliness. When I was an airline guy, I wiped down lavs and threw bags. I did what it took to make sure people had a good experience or to get the flight out on time. I did not want MY COMPANY to look bad. I guess you don't care...but that is why the airlines are doing so poorly...I guess you are above menial labor.
Wow...I am still stunned you wrote that. Thanks for confirming a lot of things though.
I'm actually pretty proud of the product we provide.
You don't seem to understand. I'm not telling you that I like the service the airlines provide. I commuted for over five years. It was a miserable experience, and I would never try to claim that the airlines provide good service. What I am trying to tell you is that it isn't right for guys like you to blame the crewmembers for this lack of service. We are the ones doing our jobs. It's the management hacks that aren't doing theirs. They understaff, overwork, and generally disrespect their employees. The airplane you ride on isn't clean because management refuses to provide the cabin cleaners that are necessary to get it done. Your can of Coke now costs a buck instead of being free because management is so woefully incompetent that this is the only way they think they can generate revenue. Your bags are lost because management refuses to provide enough ramp staffing, so the rampers are constantly in a state of panic trying to get things done, and many bags fall through the cracks.
So, all I'm telling you is to place the blame in the proper place: with incompetent and corrupt airline management that simply doesn't care about the service that you are receiving, as long as they get a bigger bonus at the end of the year. Stop blaming the crews and expecting us to correct everything that management screws up.
It saddens me that you think Airtran (and every other 121 carrier) provides a product to be proud of. That is why most of them are in chapter 11 or 7.
Actually, we're projecting a $76 million profit next year, which would be the highest in the company's history. But thanks for your concern.
then I'm extremely happy that I didn't apply to Netjets like I was thinking of doing.