I-R-DXR said:Or what about my standard answer:
"Have you checked the fax machine for paper sir"
.
yeah, sometimes CS will send brief sheets and dispatch will send the release at the same time and it'll screw up the fax machine.
CS can tell you if the dispatch release is there. a lot of times, the release is there waiting or on its way (unless it's an hour or two before the flight). this accounts for about 50% or more of all of the calls to dispatch (just an estimate)