B6Busdriver
pushbutton pusher
- Joined
- Mar 1, 2003
- Posts
- 902
Not to be smart but have you ever flown from NYC area to southern Florida? These people pay my salary but they are very HIGH maintenance if you know what I'm saying. They wouldn't hesitate for a minute to complain. Believe me!MJG said:Good point. But also take a look at where these two airlines don't fly into. That might have a little something to do with it.
Southwest has done an excellant job at managing expectations, Just ask your non-aviation friends what they expect on a SWA flight versus any of the Legacy carriers.