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That's nothing new, I used to commute to DTW from CVG and took ASA a few times, along with Comair, Shuttle America, and more recently on a visit back there, Chautauqua.
You open the door before you have a gate agent?Ok then may I be the first to say "enjoy sitting around for ramp and gate agents for extended periods of time" Yes I know ATL can be just as bad but you don't get to sit there with snow blowing in the door while waiting....
You open the door before you have a gate agent?