today I went to rent the same c-152 that I've rented since 1990. I've maybe flown 200 hours in that plane over the years, I was also a line guy and instructed at this FBO over the years.
It was the usual flight around the hometown and a few landings. 0.6 on the hobbs. Land, pay the bill (debit card) then BS with the fellow bums for awhile then it was home to watch the games. A few minutes ago I look at my bill to put the balance in my checkbook and see I was charged 0.15 for a "reservation min fee". I've never seen this before. I've done plenty of 0.5 (or less) flights in college when i could only scrape 25-30 bucks together for some flight time. No notification of any changed policy either.
Guess 16 plus years of bussiness doesn't make someone a valued customer anymore.
It was the usual flight around the hometown and a few landings. 0.6 on the hobbs. Land, pay the bill (debit card) then BS with the fellow bums for awhile then it was home to watch the games. A few minutes ago I look at my bill to put the balance in my checkbook and see I was charged 0.15 for a "reservation min fee". I've never seen this before. I've done plenty of 0.5 (or less) flights in college when i could only scrape 25-30 bucks together for some flight time. No notification of any changed policy either.
Guess 16 plus years of bussiness doesn't make someone a valued customer anymore.