Annapolis, Maryland
ARINC is seeking a flight coordinator.
ARINC in Annapolis, MD is seeking a Flight Coordinator. ARINC Direct is a complete 24 hours per day/7 days per week flight planning, messaging, and customer service provider, exclusively for business aviation.
The ARINC Direct service and the Flight Operations Center are built on a foundation of customer service and teamwork. ARINC Direct strives to create a cooperative atmosphere where knowledge is shared amongst team members and provides our Fight Coordinators with the tools, information, and empowerment they need to effectively satisfy Customer requests.
The ARINC Direct Flight Coordinator is responsible for interacting with ground and air-based business aviation customers via telephone and message exchanges during all phases of flight planning and operations.
The Flight Coornidator will:
- Create and disseminate computed flight plans and weather information
- Relay sensitive aviation messages
- Provide logistical assistance for flight crews and passengers including airport arrival and departure reservation management
- Respond to incoming customer messages and telephone calls.
- Provide customer account, software, and training support
- Ensure customer satisfaction to customers (pilots, flight departments, and passengers)