JetBlue Charges $7 for Pillow

[jhwk0309]

When I saw this headline I too was taken back. I then came across an article in the WSJ dated 5 Aug 08 on page D3 that put some perspective on the situation. It stated that,

"In recent years, American, Delta and Northwest have either stopped handing out pillows or limited their availability. American says it doesn't carry pillows on domestic flights but offers them on international routes. Delta provides pillows and blankets for first-class customers domestically. Coach passengers only have blankets."

The same article stated, "Last week, US AIRWAYS GROUP Inc. said it would stop providing glasses of water free and begin to charge fliers $2 for a whole bottle --to offset rising fuel prices."

I don't know how the average consumer keeps up with this stuff. I guess B6 really isn't too far out of touch from the rest of their competitors.

 

[go!ng for broke]

So a guy standing at the ticket counter says "all these extra charges are making me sick" The ticket agent says " Don't forget pocket change for the pay toilet and the air sick bag dispenser.....

 

[Bavarian Chef]

When I saw this headline I too was taken back. I then came across an article in the WSJ dated 5 Aug 08 on page D3 that put some perspective on the situation. It stated that,

"In recent years, American, Delta and Northwest have either stopped handing out pillows or limited their availability. American says it doesn't carry pillows on domestic flights but offers them on international routes. Delta provides pillows and blankets for first-class customers domestically. Coach passengers only have blankets."

The same article stated, "Last week, US AIRWAYS GROUP Inc. said it would stop providing glasses of water free and begin to charge fliers $2 for a whole bottle --to offset rising fuel prices."

I don't know how the average consumer keeps up with this stuff. I guess B6 really isn't too far out of touch from the rest of their competitors.

I noticed that the lead line of almost every story was something like "JetBlue to Charge for Pillows and Blankets" which seemed funny to me since we haven't had them on the airplanes for a loooong time. While yes, it's technically correct, maybe "JetBlue to Offer Pillow and Blanket Kit for $7" would have been less disingenuous.

And better spin as well.

 

[wt219200]

Does anybody else thinks this seems weird due to the "Jetting" advertising. Specifically the ones talking about extra fees? They're all over Boston.

 

[Bavarian Chef]

Does anybody else thinks this seems weird due to the "Jetting" advertising. Specifically the ones talking about extra fees? They're all over Boston.

We're trying to pretend that "jetting" didn't really happen and that we didn't really pay @15 million bux for it.

My favorite part of the campaign was when they sent us emails telling us to remove the word "fly" or "flying" from our email signatures (for those that may have had it). I still say "We appreciate you flying with JetBlue" on the PA and have no plans of EVER saying the word "jetting". Ever.

 

[elag777]

We're trying to pretend that "jetting" didn't really happen and that we didn't really pay @15 million bux for it.

My favorite part of the campaign was when they sent us emails telling us to remove the word "fly" or "flying" from our email signatures (for those that may have had it). I still say "We appreciate you flying with JetBlue" on the PA and have no plans of EVER saying the word "jetting". Ever.

Just a poor sport eh Chef? :nuts:

 

[Bavarian Chef]

Just a poor sport eh Chef? :nuts:

YEP, that's it. Just a poor sport. Good thing management didn't admit that they too weren't happy with the ad campaign back at the LGB town hall meeting.

Whatever. Life goes on. We're just a big, goofy, regional airline with a multi-million dollar ad campaign that most people don't understand, and most employees roll their eyes at.

We have arrived!

 

[elag777]

You live and learn....you cant put a price on the free press we got this week though, but I have to say it is difficult not to tell Joe public where to go when he/she is byatching about things they can't possibly understand, I tell them to go ahead and drive to NY! I do hear we are adding a variety of Bavarian beer to our flights though?...

 

[Bavarian Chef]

You live and learn....you cant put a price on the free press we got this week though, but I have to say it is difficult not to tell Joe public where to go when he/she is byatching about things they can't possibly understand, I tell them to go ahead and drive to NY! I do hear we are adding a variety of Bavarian beer to our flights though?...

Yeah, we have taken a beating on this pillow thing. Funny thing is, we didn't even have pillows and blankets on board (for the most part) last week. Now we do, they're nicer and we charge for them (should you CHOOSE to buy one). Oh well.

On Friday night, at a squadron mandatory fun dinner, the wife of a buddy went off on me and JetBlue over this new policy. Has she ever flown JB? Nope.

 

[captain dad]

"Excuse me, miss. I would like a pillow. Not a big pillow. Just one big enough for say a G.I. Joe. Thanks. Oh, and I would like a blanket. Not a big blanket. Just one big enough to tie around my neck like a cape, so I can play Superman. Thanks."

Who cares. It's just another airplane ride, blankets or not. It is just another joke, in a long list of jokes, that aren't funny.

I ride JB once in a while and I think it's in poor taste at best and worst.

 

[elag777]

"Excuse me, miss. I would like a pillow. Not a big pillow. Just one big enough for say a G.I. Joe. Thanks. Oh, and I would like a blanket. Not a big blanket. Just one big enough to tie around my neck like a cape, so I can play Superman. Thanks."

Who cares. It's just another airplane ride, blankets or not. It is just another joke, in a long list of jokes, that aren't funny.

I ride JB once in a while and I think it's in poor taste at best and worst.

I think you might be a moron at best and worst just a moron...uke:

 

[captain dad]

Contempt for the customer...do you think that will help? Is that a result of the downward slide of the industry or just a new part of the "JB experience"?

I think it is cheap and low rate. What's next? Pay toilets?

It's not just JB, nor is it the pilot's decision. However, what is more moronic? Make the decision to charge $7 for a pillow and blanket or defending the people that made the decision. Just because your boss started this, it doesn't mean you have to like it.

You're not the pillow police! You're Pilots! Start acting like it.

 

[clickclickboom]

Contempt for the customer...do you think that will help? Is that a result of the downward slide of the industry or just a new part of the "JB experience"?

I think it is cheap and low rate. What's next? Pay toilets?

It's not just JB, nor is it the pilot's decision. However, what is more moronic? Make the decision to charge $7 for a pillow and blanket or defending the people that made the decision. Just because your boss started this, it doesn't mean you have to like it.

You're not the pillow police! You're Pilots! Start acting like it.

You Frac guys always have all the answers. Pat yourself on the back and realize that in the world of flying the rich and famous not EVERYONE out there can afford to spend an extra 20k per month plus hourly fees for 100 hours in ( Thats 20 trips down the hanukkah highway) in an entry level jet.

I know I know the worst part of your job is the commute to and from work been there done that for 8 years as a former frac guy.

With all your Rudy's prawn and crudite trays and never ending lox platters to nibble on while enjoying every leather bound recliner in the hemisphere why even lower yourself to our level and respond?

 

[DIAMONDDD]

Edited....I see that Captain Dad did interview at jetBlue.

 

[captain dad]

Yep, I sure did. I was also told to expect a class date and then got a rejection letter. In hind sight it was the best thing that could have happened to me. Three years ago I might add. Ancient history in this business. Do you really think I am carrying a grudge.

And no, I don't claim to have any answers. I was just making an observation. I think all the airlines are continuing down a road that makes riding Greyhound or Amtrak an viable option.

JB is just at the top of the list lately with this foolishness. NWA charging for exit row seats, US Air charging for water...where does it end before they raise fares and just pay the piper. The only salvation I see is re-regulation. again just my opinion. What do you think?

I have said it before and I will say it again. I like your product for the most part. I think this latest issue only sullies your good name.

Good Luck.

http://www.youtube.com/watch?v=LHVOAl3jSRc

P.S. Click, I would lay off the anti-semite innuendo. I find it offensive and it is poor taste. Just a suggestion.

 

[Motorradfahrer]

http://www.youtube.com/watch?v=LHVOAl3jSRc
P.S. Click, I would lay off the anti-semite innuendo. I find it offensive and it is poor taste. Just a suggestion.

I'll second that

 

[Amish RakeFight]

It wasn't THAT offensive.

 

[elag777]

You have got to be kidding! Anti semite innuendo! paleez...you kill me! maybe it would be better if he said "thinly sliced salmon on toasted circular pieces of bread with holes in them!" Stop being an up-tight PC patrolman!
BTW I love lox!

 

[Amish RakeFight]

You have got to be kidding! Anti semite innuendo! paleez...you kill me! maybe it would be better if he said "thinly sliced salmon on toasted circular pieces of bread with holes in them!" Stop being an up-tight PC patrolman!
BTW I love lox!

I think you need to reread the post. Look for the word before "highway."


Maybe this proves it wasn't offensive at all if this guy thought the lox remark was a jab.

 

[Amish RakeFight]

Lox is good, but Sable is much tastier. Try a toasted everything bagel (when you're in NYC!) buttered with a few slices of sable.

YUMMMMMM!


(they say the reason bagels taste so good in NYC is due to the water used.)