Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
I am not trained on how to throw bags, push wheel chairs, nor clean the airplane. It is not part of my job description, and I don't get paid more money to do it. Therefore I never do it, if the flight leaves late because of bags, than I call ops and tell them the reason, that way perhaps they can fix the problem.
If you can fly an airplane you should be able to help with a little cleaning or handling bags without training.
NO. Let's just expand on that thought for a second. There are a LOT of flight attendants that will tell you outright here at XJT that they don't want your help cleaning because they know what they're doing. Take it one step farther: if you just go "Set up the galley" for them, do you not think they'd object? You don't know where they want stuff to go.
How about bags? You don't know what order they want stuff in - maybe you put the gate-checks in first but the crews want them to go in last. Were you counting the bags properly for the count whne you put them in? What about the ones already in there? How do you know the final total bag count?
Push a wheelchair? In this day of liability? What happens if you don't know how to use the wheel brake locks or what if they fail?
So why not just allow people to "help out" your job? Reminds me of the FO's who want to start APU's, fill out logbooks, call Mx, order fuel, commence boarding, etc, just to "help out the captain." Thanks but no thanks.
People who want to "help out" other people's jobs is like mowing your neighbor's yard. "Hey it's getting long and I just want to help out." You're not helping - this is my yard - don't mow my ********************."
And yet, if you ever get an interview at a better company, you'll fall all over yourself telling a prospective employer how much you love customers and how you "went the extra mile" to go above and beyond your basic job description . . .
NO. Let's just expand on that thought for a second. There are a LOT of flight attendants that will tell you outright here at XJT that they don't want your help cleaning because they know what they're doing. Take it one step farther: if you just go "Set up the galley" for them, do you not think they'd object? You don't know where they want stuff to go.
How about bags? You don't know what order they want stuff in - maybe you put the gate-checks in first but the crews want them to go in last. Were you counting the bags properly for the count whne you put them in? What about the ones already in there? How do you know the final total bag count?
Push a wheelchair? In this day of liability? What happens if you don't know how to use the wheel brake locks or what if they fail?
So why not just allow people to "help out" your job? Reminds me of the FO's who want to start APU's, fill out logbooks, call Mx, order fuel, commence boarding, etc, just to "help out the captain." Thanks but no thanks.
People who want to "help out" other people's jobs is like mowing your neighbor's yard. "Hey it's getting long and I just want to help out." You're not helping - this is my yard - don't mow my ********************."
I cannot believe some of you people are either too good or too proud to provide good customer service to your passengers when others have failed them...and are hiding behind the weak veils of "I wasn't trained for that" or "Its too much of a liability".
You shouldn't be expected to do somebody else's job all the time...but doing a good thing for somebody every once in a while? Most people trip over themselves to do those things if it makes the difference between them making their commute home or not...
Then again I was one of those FOs that separated the release, programmed the FMS, started the APU, did the acceptance checks, told the fueler to slightly lower our order when I knew they chronically overfueled us and we were expecting a jumpseater, bought the crew coffee the first morning of those early shows and yes, occasionally tossed a gate-checked bag or pushed an old woman up a jetway in a wheelchair.
Funny...nobody ever told me I was demeaning the airline pilot profession, stepping beyond my responsibility, or doing my peers a disservice.