The passenger complaints are really going to soar now that the airlines are trying to keep afloat by charging for things they didn't normally charge for and the reduction of flights , the passengers need to be educated better and stop the complaining about every little glitch that happens then say that they were "inconvienenced"... give me a break...also the media needs to keep their mouth shut when the airlines are already struggling, they keep beating that dead horse on a daily basis.
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