Redtailer
Well-known member
- Joined
- Oct 20, 2002
- Posts
- 395
Mgmt screws up, blames it on the workers knowing full well it's their own fault, and then ask those same workers to work for free to undo the mess. This is worse than battered wife syndrome.
From USA Today.com
Feds slam US Airways for holiday meltdown: A federal investigation found that poor planning and sour labor relations helped lead to the "holiday meltdown" that snared tens of thousands of US Airways' passengers around Christmas, according to both The Associated Press and Reuters. The report by Kenneth Mead, Transportation Department inspector general, said that while US Airways managers were aware of potential staffing problems, they tried to alleviate the situation by paying other workers overtime — something that "ultimately did not work." The airline initially blamed a higher-than-normal absentee rate over the holiday, but the federal report disputed the US Airways' claim that sick calls were abnormally high. "The real problem was the inadequate level of available flight attendants to cover for sick calls or other absences," investigators concluded, instead attributing the snafu to staffing reductions made to cut costs. The report also found that Christmas delays on all carriers were more widespread than at any time in recent years, USA TODAY reports. One airline that got off lightly was Delta affiliate Comair. The inspector general's report found that airline's holiday glitch — a computer shutdown that grounded nearly all of the Comair's flights between Dec. 25-28 — was beyond the airline's control. Posted at 8:15 a.m. ET
From USA Today.com
Feds slam US Airways for holiday meltdown: A federal investigation found that poor planning and sour labor relations helped lead to the "holiday meltdown" that snared tens of thousands of US Airways' passengers around Christmas, according to both The Associated Press and Reuters. The report by Kenneth Mead, Transportation Department inspector general, said that while US Airways managers were aware of potential staffing problems, they tried to alleviate the situation by paying other workers overtime — something that "ultimately did not work." The airline initially blamed a higher-than-normal absentee rate over the holiday, but the federal report disputed the US Airways' claim that sick calls were abnormally high. "The real problem was the inadequate level of available flight attendants to cover for sick calls or other absences," investigators concluded, instead attributing the snafu to staffing reductions made to cut costs. The report also found that Christmas delays on all carriers were more widespread than at any time in recent years, USA TODAY reports. One airline that got off lightly was Delta affiliate Comair. The inspector general's report found that airline's holiday glitch — a computer shutdown that grounded nearly all of the Comair's flights between Dec. 25-28 — was beyond the airline's control. Posted at 8:15 a.m. ET
