Express Jet

[jtm2222]

Can somebody who has done the phone interview please tell me the questions that they asked. Thanks

 

[joelo88]

What would you say to a pax who complained about a bad landing?

What are some things you would do to provide good customer service?

Upgrade time is about 3 years. Is this acceptable?

TS over destination airport. WWYD? Multi choice. 1)TO and assume TS will move. 2)contact dispatch 3)cancel flight 4)delay flight (something like that)

i think that's about it

 

[Space Wrangler]

One more...read the PA announcement that you were supposed ot copy off the website.

 

[joelo88]

One more...read the PA announcement that you were supposed ot copy off the website.

Yep. I forgot that one.

 

[vmc-hound]

what would you say to a Pax who complained about the landing?

 

[TEXAN AVIATOR]

What would you say to a pax who complained about a bad landing?

What are some things you would do to provide good customer service?

Upgrade time is about 3 years. Is this acceptable?

TS over destination airport. WWYD? Multi choice. 1)TO and assume TS will move. 2)contact dispatch 3)cancel flight 4)delay flight (something like that)

i think that's about it

Since I'm a low-timer, care to tell the answers you gave?

 

[joelo88]

say sorry and i would try better next time

always try to provide a smooth ride, avoid turbulence

yes

contact dispatch

 

[Henrsd28]

Minimums

Are the minimums still 1500/500 for external applicants?

 

[Nova]

1200/200 now

 

[350DRIVER]

what would you say to a Pax who complained about the landing?

If it were me...

" We do apologize for the harder than normal landing but due to the gusty surface winds there was not much we could have done differently to make it much smoother. We do hope you choose us again and we'll try and make it up to ya on a future flight since passenger comfort is number 1 to us. Once again sorry for the uncomfortable feeling on the touchdown into MIA"




or something along those lines but what is a "bad or hard landing?"


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