Delta short call rsv question

[FlyinGuy]

Sounds like the "overfly guys" might have a legitimate excuse!!! This sure is complicated.

 

[Monster Buck]

I have only been at Delta a couple of years but have not run into the prob you had. Sounds like his Panties were in a wad but you got it worked out. Nine minutes is fine. But for those spouting "I want to know the rules" be careful what you wish for. I have worked with the Delta schedulers many many times over the last couple years and for the most part they are great. We don't want a hard time IE "2 hour show" "15 minutes to answer the phone"....the professionally followed general rule of "about" two hours to get there is GREAT! You get stuck in bad wx or traffic and it takes 2 and 1/2 no prob. If it takes a little or little less no big deal, no person putting a bad boy letter in your file that you checked in on the computer at ops at 2:01 Having hard rules sounds great but it can cut both both ways. Careful what you wish for.

 

[Voice Of Reason]

I have only been at Delta a couple of years but have not run into the prob you had. Sounds like his Panties were in a wad but you got it worked out. Nine minutes is fine. But for those spouting "I want to know the rules" be careful what you wish for. I have worked with the Delta schedulers many many times over the last couple years and for the most part they are great. We don't want a hard time IE "2 hour show" "15 minutes to answer the phone"....the professionally followed general rule of "about" two hours to get there is GREAT! You get stuck in bad wx or traffic and it takes 2 and 1/2 no prob. If it takes a little or little less no big deal, no person putting a bad boy letter in your file that you checked in on the computer at ops at 2:01 Having hard rules sounds great but it can cut both both ways. Careful what you wish for.

Um, having NO specifics hurts WAY more than it could ever HELP.
Sounds like you guys could have someone call "promptly" 5 mins!

 

[PeanuckleCRJ]

Sorry you got a weirdo on this one. Just takes them a little while to understand that nothing makes my wheels stop spinning and digs my heels in faster than a scheduler with an attitude.

The benefit of not having a specified callout time is that they cant hold your feet to the fire over the whole "2 hours" understanding. If it takes you 3..it takes you 3. YOu just have to be readily available, and the chief pilots understand that. If they give you crap in a bad way, just go to the CP and they will set them straight.

It's a gentleman's operation overall though.


My personal procedure (Ive been on my reserve my entire 3 years here except for a few months here and there)- when I'm on SC, I always let it go to voicemail unless I happen to answer. Then I just go straight to the VRU and acknowledge the trip. Then... I get there when I get there.

I usually have my uniform ironed so I'm not pushing to hit the "understood" 2 hours-ish mark. If it's going to be longer due to traffic or some other reason, I'll let them know. If they give you crap, boo hoo! Not your problem!

The amount of "tight" callouts that I've gotten are no more than about 10% of the callouts on SC.

 

[PeanuckleCRJ]

Um, having NO specifics hurts WAY more than it could ever HELP.
Sounds like you guys could have someone call "promptly" 5 mins!

Wrong! Not here...

 

[Helos2Galaxy]

Yu are supposed to be able to sign in within two hours of the phone call. If you take 9 minutes, that is your time...

(Unless you aer NY based; you have to be two hours from any NYC airport. I cannot make a Newark sign in on two hours from my house during rush hour; I can make JFK or LGA in one hour.

Pretty sure that's the story, but haven't been on reserve since 2001.

 

[TWB]

The bus switched over to Delta scheduling a couple of months ago. I've been called several times with less than 2 hrs. to report. If you don't say anything to them, they just assume you'll be there for an on-time departure. Expect shorter calls than you're used to when your on the hook for one, that's been my experience so far.

I've been dead heading a bunch. When you have them on the phone, make sure they book a seat for you, and get a RL #, otherwise you will have to call them back when the gate agent tells you you're not listed. So far, they are 0 for 6. Also, get the direct number for scheduling so you don't have to enter your 45 number password with an * in front of each letter. I had a gate agent tell me they were closing the door when I was trying to contact the scheduler for a seat.

The schedulers are nice. I've had them tell me if my short call time didn't work for me, they could adjust it a little to make it work (they offered, I didn't ask). Some of the schedulers are from the North side. I've talked to schedulers more in the last 3 months than I did all of last year because on the North side, they would put something on your line and the computer would call you.

I've already had an inverse assignment and a green slip trip. Don't answer the phone on a day off unless you want to fly. I answered because I had a green slip request in, but the trip was inversely assigned to me because it went a day longer than my request (I think that's why because the pay is the same). Hope that helps.

 

[Buzo]

Yu are supposed to be able to sign in within two hours of the phone call. If you take 9 minutes, that is your time...

(Unless you aer NY based; you have to be two hours from any NYC airport. I cannot make a Newark sign in on two hours from my house during rush hour; I can make JFK or LGA in one hour.

Pretty sure that's the story, but haven't been on reserve since 2001.

There is no 2 hour callout. Short call is defined as "must be able to promptly report for an awarded/assigned rotation".

 

[cargoflyr69]

Thanks for the input guys/gals. I talked to some union guys on the scheduling side and they looked into it already.

They advised me that the "promptly available" language is preferred over a hard time limit for response.

I was completely exonerated in the whole deal and told I did every thing correctly and should "keep up the good work"

Likely this scheduler was in a crunch and took it out on me. They are being counseled.

 

[cargoflyr69]

The bus switched over to Delta scheduling a couple of months ago. I've been called several times with less than 2 hrs. to report. If you don't say anything to them, they just assume you'll be there for an on-time departure. Expect shorter calls than you're used to when your on the hook for one, that's been my experience so far.

I've been dead heading a bunch. When you have them on the phone, make sure they book a seat for you, and get a RL #, otherwise you will have to call them back when the gate agent tells you you're not listed. So far, they are 0 for 6. Also, get the direct number for scheduling so you don't have to enter your 45 number password with an * in front of each letter. I had a gate agent tell me they were closing the door when I was trying to contact the scheduler for a seat.

The schedulers are nice. I've had them tell me if my short call time didn't work for me, they could adjust it a little to make it work (they offered, I didn't ask). Some of the schedulers are from the North side. I've talked to schedulers more in the last 3 months than I did all of last year because on the North side, they would put something on your line and the computer would call you.

I've already had an inverse assignment and a green slip trip. Don't answer the phone on a day off unless you want to fly. I answered because I had a green slip request in, but the trip was inversely assigned to me because it went a day longer than my request (I think that's why because the pay is the same). Hope that helps.

Thanks for the tip... Ran into the same issue this morning on the DH to minne.

 

[Helos2Galaxy]

.....it went a day longer than my request (I think that's why because the pay is the same). Hope that helps.....

Pay is the same (double) however, green slips get filled first and you have to have have enough credit for the month (check your time card for the "green slip trigger" on your equipment. Inverse assignemtns get filled after no green slip takers but you do not need to reach the trigger.

If you had a green slip in for a specific day that didn't include all days on the assignment, that would make sense why you got the IA.

When I am looking to work green slips, I just put a blanket in for the month, i.e., 1-31 January. Double pay is double pay and I always exceed the green slip triigger.

 

[TWB]

Can you explain the trigger? I bid reserve, so I haven't been concerned with it, but for a regular pilot that takes a green slip at the beginning of the month, before the trigger is reached, how does that work?

Also, green slips are pay no credit for reserve, and inverse assignments are pay and credit, but like you said, green slips get filled first. Thanks for the tip on the blanket green slip. I live in base and want to maximize the W-2.