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Crappy FBO's

  • Thread starter Thread starter Midge
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Livermore, CA.

we stopped in there a while back, 20 minutes on the ground and a 100 dollar ramp fee. We were just going to be in and out but after getting hit up for that kind of ramp fee I made the guy actually get off his ass, get us a power cart, bag of ice and all the papers he had, we were leaving out empty by the way. I understand these fbo's have to make money, in the days of cheaper gas, one could buy a few courtesy gallons, but in today's market you can not afford to do that. I try to be respectful to the places we go, but when they start being asses about things, I can be one too.
 
Atlantic FBO in SDF has one of the rudest desk older hags in the country She doesnt believe freight captains deserve courtesy cars even though we are putting on 5-8000pds of fuel everytime we go there. She purposely walks away from the desk when we are looking for our flightplans or need something.
 
Signature pretty much sucks everywhere.

The two worst are KBOS and KMMU. We bought so much gas out of KMMU for years that you would think we would get a discount. NOPE. And they always try to sneak an EMB-145 ramp fee on us. It is about 300 bucks more.

So we moved to another FBO. We don't even have to ask for a lav service. They are good.

Why does Signature suck so badly?????
 
While we are Signature bashing, lets throw Signature DET in the mix. The place is loud, old, dirty, smells like a rancid popcorn oil and you stand a pretty good chance of getting shot at if you go off property. And thats during the daylight hours!!!
 
fokkerjet said:
How about a pirep on that place, I'm flying in there next week? Any recommendations?

Yeah. Make sure your TCAS is working and keep your eyes open. They need a tower in a big bad way. You have military jet traffic across the bay, banners being pulled along the beach right off the end of the runway, student pilots, doctors in their Bonanzas and corporate traffic trying to get in and out. It is an accident waiting to happen. I cringe every time I see DTS on the schedule.
 
Mercury said:
While we are Signature bashing, lets throw Signature DET in the mix. The place is loud, old, dirty, smells like a rancid popcorn oil and you stand a pretty good chance of getting shot at if you go off property. And thats during the daylight hours!!!

AMEN!!!!!!!!!!
 
Brett Hull said:
But it's all o.k as long as you can get Jed to the Back Porch. :D

Good try. Right field...wrong company.
 
JFK is horrible. No service at all! Went in for a Lifeguard trip, and there was no crew lounge, no weather, no tugs, nothing. Just some crappy airline terminal seats and a spanish fishing show on the very old TV. The fuel was by some contract fuel company that had to come from somewhere else on the field and looked baffled by a single point recepticle!
 
flyinlow67 said:
JFK is horrible. No service at all! Went in for a Lifeguard trip, and there was no crew lounge, no weather, no tugs, nothing. Just some crappy airline terminal seats and a spanish fishing show on the very old TV. The fuel was by some contract fuel company that had to come from somewhere else on the field and looked baffled by a single point recepticle!

That ain't no FBO. It's a penalty box for making the decision to go in there.
 
Sheltair LGA-unbelievable
Atlantic LAS whenever it's busy at all (even lost our airplane once)
Signature BOS-One day that jacka$$ at the friggin really necessary metal detector is gonna get hit by a pax
Signature DET
Signature anywhere
 
CheeseDick said:
I believe it's county or city run, but the Naples airport APF, the FBO there totally sucks wang.

We have just the opposite experience there. We have been going there 5-6 times a month for 6 1/2 years and we get AWESOME service.

Maybe it is because they know us, but I rarely see unhappy pilots at the counter. To be as busy as they are, I think they do a good job.

We land, kick out the boss, grab the crew car (they have 2 now) and by the time we are back from Rib City she is fueled and the GPU is on and running.

We had one bad experience that I brought to the line service manager's attention, and the next time we landed that employee (one of their best) was standing at the door when I opened it and fessed up and apologized to me, my partner in crime and the owner. I thought that took guts!
 

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