Airboss
Well-known member
- Joined
- Sep 19, 2004
- Posts
- 472
Airline Quality Rating report for 2007
http://www.aqr.aero/aqrreports/AQR2007full.pdf
Atlantic Southeast Airlines (EV) [FONT=Arial,Arial]was included in the AQR for the first time in 2003. On-time performance was 66.0% (lowest of all carriers rated) in 2006, compared to 70.9% in 2005. Atlantic Southeast’s denied boarding performance was worse for 2006 (4.47 per 10,000 passengers in 2006 compared to 1.57 in 2005). Their mishandled baggage rate of 17.37 per 1,000 passengers is nearly three times the industry average rate of 6.50 bags per 1,000 passengers, and is similar to their 17.41 rate in 2005. Atlantic Southeast’s customer complaint rate of 0.74 complaints per 100,000 passengers was also worse than their 2005 rate of 0.58. Atlantic Southeast continues in 2006 (as in 2005 and 2004) to have the worst AQR score of any airline rated.
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http://www.aqr.aero/aqrreports/AQR2007full.pdf
Atlantic Southeast Airlines (EV) [FONT=Arial,Arial]was included in the AQR for the first time in 2003. On-time performance was 66.0% (lowest of all carriers rated) in 2006, compared to 70.9% in 2005. Atlantic Southeast’s denied boarding performance was worse for 2006 (4.47 per 10,000 passengers in 2006 compared to 1.57 in 2005). Their mishandled baggage rate of 17.37 per 1,000 passengers is nearly three times the industry average rate of 6.50 bags per 1,000 passengers, and is similar to their 17.41 rate in 2005. Atlantic Southeast’s customer complaint rate of 0.74 complaints per 100,000 passengers was also worse than their 2005 rate of 0.58. Atlantic Southeast continues in 2006 (as in 2005 and 2004) to have the worst AQR score of any airline rated.
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