twott driver
Well-known member
- Joined
- Jul 16, 2003
- Posts
- 396
I don't know about you guys, but I am finding it rather embarassing having to apologise to passengers every other leg for the fcuk-up that is the ATL ramp.
My suggestion is that a standard briefing out of ATL include the personal email address and cell number of Brian La Breque, with a recommendation to all passengers who've been screwed over once again, that they contact him directly with their complaints.
Gate agents, flight attendents and pilots get it in the neck all day long from p'd off passengers. Maybe this way we can direct the anger in a constructive way to someone who supposedly has the power to make things better. That $850k bonus would suggest that he is a good manager, no?
Nothing quite like getting a call from an irate passenger sitting in an RJ on ramp 5 at 2:30am, who's been waiting 45 minutes to get parked!
My suggestion is that a standard briefing out of ATL include the personal email address and cell number of Brian La Breque, with a recommendation to all passengers who've been screwed over once again, that they contact him directly with their complaints.
Gate agents, flight attendents and pilots get it in the neck all day long from p'd off passengers. Maybe this way we can direct the anger in a constructive way to someone who supposedly has the power to make things better. That $850k bonus would suggest that he is a good manager, no?
Nothing quite like getting a call from an irate passenger sitting in an RJ on ramp 5 at 2:30am, who's been waiting 45 minutes to get parked!
