I would hope that both sides take a look at our FLICA scheduling software and determine if it is better than the SWA in-house software. FLICA is one heck of a nice product as long as all the switches are turned to the "On" position. What I mean by that is having the program run full throttle wide open with no parts of it held back by Management. Full transparency.
Is it true that at SWA if you are awarded a line that has a trip over a holiday, you CAN NOT swap it out with something in open time or via a schedule adjustment period that is not on a holiday? The only way would be a peer-to-peer swap (and who's going to do that?).
Over here at AAI, we love to manipulate our schedules 24/7...all online without ever having to talk to or receive permission from a human in Crew Scheduling. Some guys have made this into an art form.
24/7 trip swapping at SWA. No calls involved.