His attitude with DHL and his arrogance didn't help. His lack of vision to be able to run this company before DHL also didn't help. ABX has nothing but managers. They manage what comes through the door. (and not very well) To lead a company, you need vision and the ability to lead in order to get to where you see the company. If that existed, Airborne and then ABX would have never been an option to work with DHL. We should have never been in a position to need another company to tell us every move to make.I dont think JH had anything to do with DHL pulling out of the u.s., did he ?