Couldn't the pax just call 911 and say they are being held hostage?
10 or so pax did. Apparently emergency services were already busy with real storm related emergencies- you know, traffic accidents, trees down across roads, powerlines, etc.
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Couldn't the pax just call 911 and say they are being held hostage?
Just have someone open the door, lower the stairs, and tell anybody onboard that the flight crew does not condone anybody leaving, but we cannot force you to stay onboard. Then watch as everybody walks off the airplane and call airport ops to come deal with them.
There's no excuse for this. Poor handling of the situation by the crew. Exercise emergency authority and get everyone off the plane. Watching this story on the tv made me cringe...
Seriously, how can any JB pilot allow this to happen after the Valentine's Day PR disaster a few years back? Really? C'mon guys... Declare an emergency on the ground!!!! Tell them a mutiny is happening - whatever it takes!!!!!!!!!!
10 or so pax did. Apparently emergency services were already busy with real storm related emergencies- you know, traffic accidents, trees down across roads, powerlines, etc.
CNN has some audio of the pilot trying to get help from ATC.
http://www.cnn.com/video/#/video/us/2011/10/31/am-jet-blue-pilot-tarmac-help.cnn