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Do the expressjet aircraft have airstairs or the jetway doors? If they don't have airstairs (and those rj's don't have slides, mind you) then the crew NEEDS help from the ground. Period. At what point do you start risking broken ankles, CAPTAINS?
Bad situation with an undesireable outcome, no doubt, but lets not monday morning quarterback this crew.
One unfortunate result of this incident is you maybe on your own if you offline divert. What had been basically a gentleman's agreement to help each other will be to risky if it could end up with a 75000$ fine.
One unfortunate result of this incident is you maybe on your own if you offline divert. What had been basically a gentleman's agreement to help each other will be to risky if it could end up with a 75000$ fine.
Hopefully, the above quote will be the result, preventing dispatch from using paper alternates without viable support resulting in increased fuel loads to reach station alternates.
It is also nice to see the ticket issuer responsible for the passengers regardless of the service provider. This should support the lawsuits being filed against CAL concerning the BUF Colgan accident in which CAL is trying to blame shift its responsibility.
CAL runs a crap operation regardless of its bought and paid "awards winning service".
This more of a reason to have one company doing all of its biz. Unfortunately all of the "big airplane" pilots still think they are god's gift to aviation and would not support one list. DAL staple CMR, CPZ, Mesaba etc. CAL, staples XJT, but nah you are too good to have a 50 seat RJ at your company. wait till the 150 seat turbo prob comes out and its just as good as the 73 on the short routes. The greed will continue at mainline and will trickle down to the express carriers.
Heyas,
Back in the day, I flew into mid-west stations where the agents had worked for the airline 40+ years. When you asked for something or some abnormal came up, all you had to do is ask, and sh!t happened. But most of the time, you didn't have to ask. If you diverted into their station, they fuel truck was waiting. If you had to RON, the accomodations for the passengers were arranged before the last pax deplaned.
The sad fact is that both companies probably saved 10x the amount of the fine for not staffing the station with real adults with any kind of authority/responsibility. To think anything will change is laughable.
Nu
Finally, someone gets the chicken dinner! If anyone believes this was caused by any other reason than running a bottom-of-the-barrel cheapest possible operation than you are mistaken. Under-staffing, under-paying and so on.
The race to the bottom continues.