how about reasonable fuel prices, CSR's that are proactive with providing service, and well trained Line Technicians who are happy to see you when you pull in and are johnny on the spot with their duties.
I thought the idea, at least if you're the one managing the aircraft, is to reduce overhead as much as reasonably possible. I don't think paying extra for fuel just to have a PS3 I can f*@k off with is worth it.
Pilots always want something for free. TV with lots of channels and wireless internet is about the best to ask for. Snooze rooms should be standard, as well as coffee. But folgers is just as good if not better than that chocolate starfish, uh, I mean starbucks crap.
Everyone can dream big, but be realistic. And BTW, to those who are going out jogging or exercising away from the airport, what would you do if you're pax popped in without notice, early, and wanted to leave immediately. I know a pilot who flew for a fortune 100 company that did this, and it came up to bite him in the a$$ when the CEO showed up 4 hours early. Your job is your job. Not a good idea to mix business with pleasure.
So, with that said, here is my list.
1. Friendly, Attentive and Professional CSR and Line Staff
2. Reasonable Fuel Price
3. A few TV's with Satelite or Cable with Movie and Sports Channels
4. Comfortable and DARK Snooze Rooms
5. Clean and Orderly Restrooms, possibly with shower facilities (with
disposable shower shoes. They're cheap, cost about 25 cents/pair)
6. Wireless Internet Access, with Free Print Service
7. Well organize Planning and Weather Room with COLOR Printer.
8. Private Phone 'booths' with Individual Landline Telephones Providing
Free Local and Long Distance Calls
