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CVG Concourse C to close January 2009

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PA44Jockey

Well-known member
Joined
Mar 4, 2004
Posts
444
Delta has just announced in a memo to employees that the concourse C @ CVG will be closing in January of 2009 and that all flights previously handled there will be moved to concourses A and B.
 
They weren't talking about about a permanent closure to the concourse by the sound of the Wall Street Journal article.
 
We are relocating flights operated on Concourse C at Cincinnati-Northern Kentucky Airport to concourses A and B starting in January. Our customers on concourses A and B will enjoy improved access to jet bridges at gates, our Crown Room Clubs and other advantages such as kiosks and customer help line phone banks to ensure that the flying experience is consistent when transiting CVG on Delta or Delta Connection flights.

“Delta’s commitment is to offer our customers a seamless travel experience whether they are flying Delta or Delta Connection from any of our hubs,” said Don Bornhorst, s.v.p.-Delta Connection, in a memo to all employees. “Cincinnati is and will remain an important hub in our network, and we are pleased to take steps to invest in the long-term efficiency of the hub and respond to customers’ requests for more covered boarding, improved access to Crown Room clubs and the elimination of bus transfers to and from their flights.”

We are working with the CVG airport to add at least 11 new passenger loading bridges and other passenger handling improvements on concourses A and B that ultimately will eliminate ground-level boarding of Delta Connection flights and will eliminate passenger bussing between concourses B and C. The transition to all-covered boarding will occur during the next two to three years while our bus transfers will stop in January when DC operations are moved from Concourse C.

The transition of Concourse C operations to concourses A and B will not directly result in additional schedule changes because of recent schedule that already have adjusted CVG operations to reflect record-high fuel costs and have reduced overall gate usage.

Our planned changes at CVG are in line with changes made at other hubs in recent years to improve the consistency of service offered to customers flying both DL and DC flights, including adding more jet bridges at gates, improving access to Crown Room Clubs, and increasing access to first class upgrades with the addition of larger two-class regional jets.
.....
 
We are relocating flights operated on Concourse C at Cincinnati-Northern Kentucky Airport to concourses A and B starting in January. Our customers on concourses A and B will enjoy improved access to jet bridges at gates (But they will not be in use. Passengers will still have to climb the stairs. Just like the back side of A terminal. Delta will say they're saving costs in not using them. Thanks for being a Team Player.) our Crown Room Clubs and other advantages such as kiosks and customer help line phone banks to ensure that the flying experience is consistent when transiting CVG on Delta or Delta Connection flights. Um, the kiosks are in the front of the terminal, so you use them regardless of which terminal you're flying out of.

“Delta’s commitment is to offer our customers a seamless travel experience whether they are flying Delta or Delta Connection from any of our hubs,” said Don Bornhorst, s.v.p.-Delta Connection, in a memo to all employees. “Cincinnati is and will remain an important hub in our network, and we are pleased to take steps to invest in the long-term efficiency of the hub and respond to customers’ requests for more covered boarding, improved access to Crown Room clubs and the elimination of bus transfers to and from their flights.” So we're eliminating C terminal bus use....what are they going to do with all the new busses they just bought? You ever see those brand new spiffy looking things? Look nice.....Parked. I've heard rumor that those busses are powered by old revisions.

We are working with the CVG airport to add at least 11 new passenger loading bridges and other passenger handling improvements on concourses A and B that ultimately will eliminate ground-level boarding of Delta Connection flights and will eliminate passenger bussing between concourses B and C. The transition to all-covered boarding will occur during the next two to three years while our bus transfers will stop in January when DC operations are moved from Concourse C. Why is A and B have nothing but jetways will this take 2-3 years? Again, we won't be allowed to use the jet bridges. More passengers walking on the ramp.

The transition of Concourse C operations to concourses A and B will not directly result in additional schedule changes because of recent schedule that already have adjusted CVG operations to reflect record-high fuel costs and have reduced overall gate usage.

Our planned changes at CVG are in line with changes made at other hubs in recent years to improve the consistency of service offered to customers flying both DL and DC flights, including adding more jet bridges at gates, improving access to Crown Room Clubs, and increasing access to first class upgrades with the addition of larger two-class regional jets
So with this being mainly Comair, CHQ and Freedom flying out of A and B, will the gate agents still be Delta...or will they become Comair?
I just love listening to the DAL gate agents talk about how all the regionals are ruining the DAL product.
"Hey sweety. Hate to tell you, but DAL ruined the DAL product!"
 
Um, the kiosks are in the front of the terminal, so you use them regardless of which terminal you're flying out of.

Not quite true...there are often kiosks w/i the terminals for folks to do seat changes, upgrades, re-routes, etc.

Back when I flew for OH they used to say we were the Delta Correction. Hey, I'm just the messanger.
 
Comair gate agents have been told that they will be manning gates in B concourse when the change occurs. Something like B1-13 mainline gates with mainline gate agents, B14-27 DCI gates with comair gate agents and most of A concourse will be DCI with Comair agents...recall 2 NWA gates will become DCI gates and I wouldn't be surprised to see the 2 Continental express gates get moved to terminal 2 and DCI get those gates also...(but that part is just my guess).

Fun times for everyone...I'd be nervous if I was a mainline gate agent in cvg!
 
...I wouldn't be surprised to see the 2 Continental express gates get moved to terminal 2 and DCI get those gates also...(but that part is just my guess).

It'll be a tight squeeze over in T2 if they do that....barely enough room there as it is sometimes
 
I don't know about chicken, but those lav's in C were some of the coziest i've run into in all airports. Will miss my 15 minutes of me and USA time in the mornings. Oh well.

I loved the crappers in C. I spent much time over there while on ready reserve. Nothing like grabbing some lunch and then spending 20 minutes in the can with a newspaper...... until the pager goes off that is.
 
I went to QDoba today and I shed a tear as I walked away with my burrito. I asked the girl if they were going to move to A or B and she said they're shutting it down. She said at some point HMS Host was going to try and merge QDoba and 360 Burrito but now that's not apparently the case. Get it while you can. Pretty soon it'll be back to run of the mill Micky D's, Panda Poo, and Quizblows.
 
I won't missing waiting for a bus, but losing Qdoba, Subway and free wireless hurts.

All the more reason I'll never be based in CVG again...
 
I won't missing waiting for a bus, but losing Qdoba, Subway and free wireless hurts.

All the more reason I'll never be based in CVG again...

Yeah, JFK is such a crown jewel of customer and employee comfort. :erm:
 
Yeah, JFK is such a crown jewel of customer and employee comfort. :erm:

True, but I like it fine. I forgot to add CVG is a horrible, horrible commute (for me).
 
Heard , second hand, that SB at Comair said that the company had just purchased $6 million in new buses and TSA approved routes so that Concourse A and B could be bypassed and passengers could go straight to "C" from Terminal 3. I think this was around the late July time frame.

DB at DCI told Comair that the lost money was negligible in the greater scheme which is to be the future.

The lost money on the buses and all the money fronted to FSI for the 70/90 training, which will now be lost on unused sim time, will just have to sucked up by Comair.
 
I'm going to interject some random thoughts into this thread. I'm assuming Comair's flight operations will finally get to move out of their trailer park...though I suspect the trailer park mentality will persist.

This is really not worth reading, so feel free to skip the rest.

1. Whoever purchased or leased the new shuttle busses is a moron who probably doesn't have to ride on them. It'll be good to see them go...preferably before we start seeing injuries from dragging 80 lbs. of overnight bags and flight cases up and down four feet of steps.

2. SB either talks too much, or too many people use him as a starting point for the rumours they make up. If 10% of what has been attributed to his statements came true, there might be a shred of credibility there.

3. Subway will be missed...greatly. Expect health insurance costs to rise more rapidly in the future as we struggle to find anything with any nutritional value whatsoever to eat.

4. It's going to suck looking for a parking spot somewhere around terminal 3. Short term terminal 1 was almost never a problem.

5. The operation at JFK is worse than airports I've flown into in third world countries. I was in operations there recently and didn't see any rats this time, so it appears things have been improved somewhat.

6. Expect management to be back with their hands out looking for more concessions because they're "not profitable" because they have no operational control of the company.

That's all for now.
 

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