Citrus531
Well-known member
- Joined
- Jan 8, 2005
- Posts
- 251
One of the more senior agents in ATL told me he found it humerous that a Legacy airline Captain making $150,000 a year walked away and refused to pay the fee...
When I was an agent I just assigned the seat and said "get on"....Memo did go out today to Cust Serv managers about the new policy and that it will go into effect....let's hope the agents pay attention when it's mentioned in their daily briefing.
When I was an agent I just assigned the seat and said "get on"....Memo did go out today to Cust Serv managers about the new policy and that it will go into effect....let's hope the agents pay attention when it's mentioned in their daily briefing.