WalterSobchak
Am I wrong?
- Joined
- Jan 24, 2007
- Posts
- 1,436
Good job, Citrus pilots. I may have to not pick on PCL anymore this week after reading this. 
I only charged the people that were rude. So be nice, people. That said, I'm so glad to be out of the customer service game.
Ditto...the gate agent always had discretion to waive most fees. I always thought it was stupid when I was there, so I chose to never enforce it. I just reminded every jumpseater that it was me waiving the fee and not to expect it every time.
I only charged the people that were rude. So be nice, people. That said, I'm so glad to be out of the customer service game.
