pkunzip66
Well-known member
- Joined
- Oct 25, 2004
- Posts
- 66
Bose has excellent customer service also. I was flying a 210 a few months ago and went through some heavy turbulence and ended up putting a knee right through the mic jack and snapped it clean off. The only way it was together was by the wires inside. Still couldn't hear anything and dreaded the thought of having to pay more money to fix the headsets. Well I finally called up Bose and told them the story. The first thing after the story the operator asked me was my address. I was floored and stopped her in mid-conversation about the cost. She said not a thing, we should have the whole wiring replacement to you in 2 days. Now that is customer service. Its also good to hear that other companies are doing the samething. That will only help the products get better and hopefully cheaper to a point cause of all the high competition.