As if there weren't enough ways to say thank-you to your elite customers, United, long known for their Gershwin and line drawing commercials, has changed their theme to a sad rendition of the ever popular "Thanks for the Memories"
What makes everyone feel good about having a chance at "winning" the right to purchase a free seat with FF Miles, is the assurance that there is a percentage of FF Seats set aside on every flight. The author, Brancatelli, fails to mention that zero is also a percentage. The mileage drop for purchasing trips using Frequent Flier Miles affecting the short haul segments is probably going to be the best remembered.
If you don't have time to read it, I'll sum it up. Take your loyalty and your miles and GTFO. Thanks for flying United.
http://www.usatoday.com/travel/columnist/brancatelli/2006-04-24-brancatelli_x.htm
What makes everyone feel good about having a chance at "winning" the right to purchase a free seat with FF Miles, is the assurance that there is a percentage of FF Seats set aside on every flight. The author, Brancatelli, fails to mention that zero is also a percentage. The mileage drop for purchasing trips using Frequent Flier Miles affecting the short haul segments is probably going to be the best remembered.
If you don't have time to read it, I'll sum it up. Take your loyalty and your miles and GTFO. Thanks for flying United.
http://www.usatoday.com/travel/columnist/brancatelli/2006-04-24-brancatelli_x.htm