United leaves passengers....

[Tejas-Jet]

No...I just knew someone would bite.

Hey...you made the statement...I'm just asking the question.

Tejas

 

[Kugelblitz]

Funny thing is that both flights involved in the Nebraska incident were operated by Trans States. Ever notice how no Trans States employee ever defends the company? (Out of respect for those stuck in that deplorable environment I didn't say 'their company'.)

 

[skypine69]

What were they supposed to do? Let those planes sit there until the WX in DEN gets better? How long does that take? They sent busses up there to get them the next day. The issue here is poor communication. An airline cant leave planes sitting around when they dont know when they will be able to use them again. they had enough planes stuck in DEN as it was. This isnt a charter operation. UAL did a poor job of communicating with the pax, about telling them when the busses were going to be there, probably because they didnt know. Also, do we know if the pax were weather warned. If they were, then they are responsible for all expenses when diverted. If not, then UAL needs to step up. And the government clown who said he has never heard of such a thing is a moron. I have diverted and left the pax to go somewhere else more than once. Generally, the pax have been bussed to where they were supposed to go.

 

[SennaP1]

United EXPRESS says it all!

Yes its does.

 

[inthegoo]

This is such an effin joke, its simple pax want to go to DEN, cant get em there, divert to nearby airport, busses come nect day to bring them to their destination, planes leave to go make money elsewhere, DUH, the planes cant go to DEN for several days, so leave and do other work, abandoned? WTF USA today! sleazy way to sell papers

 

[Bavarian Chef]

Funny thing is that both flights involved in the Nebraska incident were operated by Trans States. Ever notice how no Trans States employee ever defends the company? (Out of respect for those stuck in that deplorable environment I didn't say 'their company'.)

What's up with that? How bad is that company? I have met Trans Staters that work at jb now and you'd have thought they were flying Air Force One around, they're so mesmerized by our "delicate" operation.

 

[FLYLOW22]

I think that it is QUITE interesting that the mainline companies (UAL and AMR) were quick to distance themselves from the contract carriers they have hired to do their flying even though the passengers impression is that they are flying on said mainline company.

Most of those stranded passengers likely have no idea what a "Trans States" or a "Shuttle America" even is. They bought a ticket on American and/or United and got left in the snow.

The apparent disconnect in communication between these contract carriers and their larger business partner "mainline" business partners is absolutely amazing.

In the end, the responsibility still rests with the mainline company.

Pay $hit, get $hit.

 

[Skyboy722]

Pay $hit, get $hit.

Okay. What would you have been able to do? DEN airport and freeways closed. What's your move? No dog in this fight, and the communication could probably have been better, but I think you're being unreasonable.