UAL charging $25 for nonrev listing?

[JumpJetter]

UAL guys tell me this isn't true. Heard it started 2 weeks ago. Perhaps other airlines should reciprocate?

Hoping it's bad info


Sent from my iPhone 5 using Tapatalk

 

[SKC]

I think it's just if you call. Everyone is wanting you to list online now.

 

[eaglesview]

UAL guys tell me this isn't true. Heard it started 2 weeks ago. Perhaps other airlines should reciprocate?

Hoping it's bad info


Sent from my iPhone 5 using Tapatalk

pony up, we need the money.

 

[shon7]

the gate agents and the res agents are lazy enough as it is. this just gives them more free time to gossip

 

[jollyroger4]

So how does one list on-line?

 

[ROSWELL41]

I was told today that offline pilots cannot list ahead of time (which is what I thought already). The agents on my commute home could not get Shares to work, so I ended up getting denied the jumpseat. I was at the gate 40 minutes before departure. From what I gather, this is truly an IT issue as the agents were LCAL and familiar with Shares. I'm going to let my jumpseat committee person know about this just to follow protocol, but when will these UAL Shares issues be cleaned up. Hasn't it been a month since the changeover? Is UALPA pusuing this?

 

[Snaab]

They have so many bugs to work out with their system. I recently traveled with the wife to the Caribbean and was mischarged/double-charged for both segments! I tried calling the phone # but waited 2.5 hours twice. Went to my home airport (which has mainline UAL/CAL agents) and they said they were showing parts of the travel had been refunded. Weeks later, now, I've been reimbursed for most of the travel- but not all of it.

Also, about wanting people to list.. Was flying the other day (I'm a CA), and went up for coffee at a particular station shortly after arrival. There was an AA jumpseater looking for a ride to work. He said the supervisor for those gates INSISTED he call the UAL JS Line and list! He'd been on the phone while. I told him it wouldn't be necessary and that the agent should just look him up in CASS and then present the forms and ID to me, then grab a seat. He was very, very grateful for my intervention and said he's been at a AA for 20 years and never had to list like this on UAL and flies nearly weekly on them. Turned out, a 'regular' agent did their job and got him on without a problem and had no idea why their supervisor wanted this guy to possibly list. FYI, this is the worst station in our system.

I didn't even know UAL had a listing # for non-revs. I just know if you want any question answered by United on the phone, you better have the rest of your day free- all of it.

 

[xkuzme1]

United is now using CALs system of clearing jumpseats via a paper jumpseat form.

 

[SSDD]

The change over went well for paying passengers, but has turnout to be a cluster for nonrevs. The problems are too many to list here. Skywest was suppossed to get all types of enhanced travel benefits but most of them have not worked. They finally brought back the buddy passes and were told to expect further announcements(not solutions) around mid May.

 

[ROSWELL41]

Maybe they should have used Apollo instead.