travel blo
Good luck calling travelpro. I called for a replacement strap and they said one was on the way. It never showed. Called back, they said sorry we will rush one out to you. Never saw it. No more travel pro's for me, their wheels and zippers suck anyway, usually wear out/disappear after a year. I second the idea of visiting any airline's baggage claim/service area. They always have dozens of those straps.