Jabwmu
Well-known member
- Joined
- Oct 22, 2002
- Posts
- 88
Does anyone know how the CASS database works? What I mean is do you have to have an internet connection or is the database an application?
I ask because I was recently denied a jumpseat (I was listed as a nonrev on a full flight) and the gate agent refused to convert my listing to a jumpseat because the CASS system was down. She seemed pretty lazy and had about 17-18 minutes to departure. Also, wouldn't let me go down to the cockpit since I couldn't be listed anyway. This was a Mesaba gate agent in Dtw. Thanks.
I ask because I was recently denied a jumpseat (I was listed as a nonrev on a full flight) and the gate agent refused to convert my listing to a jumpseat because the CASS system was down. She seemed pretty lazy and had about 17-18 minutes to departure. Also, wouldn't let me go down to the cockpit since I couldn't be listed anyway. This was a Mesaba gate agent in Dtw. Thanks.