Additionally an experienced ops agent friend at SWA told me that they were having w&b issues with the 800's and the way they configure and load them. He indicated that it was a real pain and that they were trying to rework the system so it wasn't such a problem. But no solution yet...
800's which have 175 seats are a ROYAL PAIN IN THE A _ _. I had one last evening booked at 86. SWA does not want to move any passengers so you load to the best of your ability with a preflight, load up the passengers and hope you did it right. Add in the 3 zones for pax weight and DAMN, you have to move 26 bags from FWD to AFT to get in TRIM. Seems to me it would be much easier to have pax sit more forward since the 800 is tail heavy by nature.