SWA online app trouble

[Mike72]

Hello:

Anyone else having problems with their online app? I logged in to update, everything looked fine. When I do an update it never shows up, just the old information is shown.

Then when I click view detail about my past employers it is all mixed up with other ones. If I click on XYZ employer is shows the information for ABC... strange.

I tried to correct it, but the old stuff shows up no matter what.

Thanks for any info!

Mike72

 

[chase]

Mike,

Call the PD on Monday, explain the situation, they'll have some answers for you......also some folks on here may have had your similar experience & will provide some insight but don't stress over it too long...call the folks who know & they'll work with you....too much other stuff to stress over...thanks for your interest in SWA BTW...good luck on getting the call...cheers...gotta go fly!!!

 

[saabcaptain]

i had the same problem last year and it was a problem that was fixed a few days later, but listen to chase... call the PD, they will help you out.

 

[jeff_lebowski]

Mike,

Are you running a mac? I had to go to the local library b/c the app would not run on my mac, even through internet explorer. Also, I would update my app monthly and one month to my surprise all my info was gone!!! I discussed this with the PD and they told me that this was not common, but possible. Never fear, I got an interview call 2 months later. Good luck.

 

[swait]

SWA Application Help

Check your PM's

 

[MotoX]

Ok, now I am really confused!? I checked and my stuff was on there a few weeks ago and now all it has is my basic profile with no flight times or employment history. hmmm...

 

[MotoX]

Anyone have the PD phone number??

 

[SWA/FO]

214-792-4000 switchboard number.

 

[MotoX]

Thanks! Just got off the phone with them. I called the benefits department and they fwded me there. Haha.. haven't even got an interview yet and I am already calling your retirement department!!