luckytohaveajob
Well-known member
- Joined
- Nov 17, 2005
- Posts
- 1,114
SWA is technology challenged in all aspects of the airline business.
In flight entertainment
Reservations
Flight Deck operations
Multiple aircraft types
International operations
Maintenance tracking concerning AD compliance
SWA does not charge bag fees because its reservations system is not capable of the transaction.
One of those initiatives is getting a new reservations system, something long over due and something most of its LCC peers have already accomplished. Its current system, which is being tweaked to accommodate some of the needs of ancillary revenue and Southwest's acquisition of AirTran, has been unable to accommodate code sharing and many industry standard ancillary revenue products.
SWA is also unable to accommodate code sharing revenue.
And SWA is unable to provide business customers which are the highest yielding passengers the basics such as wifi and inflight entertainment.
SWA also has been a laggard concerning flight deck operations. LNAV/VNAV, auto throttles, auto lands, and auto brakes.
SWA operates a single aircraft fleet because it does not have the infrastructure to operate a second or third type.
In flight entertainment
Reservations
Flight Deck operations
Multiple aircraft types
International operations
Maintenance tracking concerning AD compliance
SWA does not charge bag fees because its reservations system is not capable of the transaction.
One of those initiatives is getting a new reservations system, something long over due and something most of its LCC peers have already accomplished. Its current system, which is being tweaked to accommodate some of the needs of ancillary revenue and Southwest's acquisition of AirTran, has been unable to accommodate code sharing and many industry standard ancillary revenue products.
SWA is also unable to accommodate code sharing revenue.
And SWA is unable to provide business customers which are the highest yielding passengers the basics such as wifi and inflight entertainment.
SWA also has been a laggard concerning flight deck operations. LNAV/VNAV, auto throttles, auto lands, and auto brakes.
SWA operates a single aircraft fleet because it does not have the infrastructure to operate a second or third type.