Aside from the "unofficial" recall phone calls that the company has put out...has anyone received an OFFICIAL recall letter?
Judging from how the company botched up the first 2 series of recalls last fall, this is par for the course. I think it's excaserbated by the fact that the company needs them on property within 4 weeks. "Formal", "official", "by-the-book": these are terms not in the Spirit vocabulary .