Southwest Pilot Holds Plane For Murdered Child's Family

[bubbers44]

No, I am not drunk. I said major airlines don't care about passengers as much as SWA. My little airline on the west coast was just like SWA. Now we treat passengers just like all the other major airlines. They don't matter. It is sad but true. Being retired helps not dwelling on it.

 

[climbhappy]

hiflyin did not turn this into a hate event, but chqflyer lit the match with his "all other airlines would have left them " remark...that was in point of contention...

the guy deserves an atta boy for sure, but don't make this about SWA pilots being holier than thou please....

 

[EWR_FO]

There are Captains and there are guys who just sit in the left seat, this guy is a Captain. One of the biggest problems this entire industry has is a big lack of real Captains, and no lack of guys who just sit in the left seat.

 

[bubbers44]

Put a comma after the major and your problems are solved. Why is life this complicated for you? Calling people drunk for leaving out a comma is really strange. Have a rum and coke and relax for God's sake.

 

[bubbers44]

EWR FO

This problem didn't happen until recently. I retired 7 years ago landing at the most demanding airports and feel from what I have read that things have changed in that time. It is sad. I hope pilots will not let automation take them out of the loop in flying the aircraft. An event will happen some day that will require a manual approach and landing and I hope somebody can do it. It isn't that hard but somebody has to know how to do it.

 

[EWR_FO]

EWR FO

This problem didn't happen until recently. I retired 7 years ago landing at the most demanding airports and feel from what I have read that things have changed in that time. It is sad. I hope pilots will not let automation take them out of the loop in flying the aircraft. An event will happen some day that will require a manual approach and landing and I hope somebody can do it. It isn't that hard but somebody has to know how to do it.

It's got nothing to do with automation and everything to do with mindset or lack thereof. There are way too many guys sitting in left seats, industry-wide, that are afraid of their own shadows.

 

[bubbers44]

Guys in the left seat afraid of their shadows? What airline is that happening in? I don't think it is a problem in the majors because most of them are seasoned pilots. All of the FO's could be captains.

 

[chqflyer]

hiflyin did not turn this into a hate event, but chqflyer lit the match with his "all other airlines would have left them " remark...that was in point of contention...

the guy deserves an atta boy for sure, but don't make this about SWA pilots being holier than thou please....

Poorly worded post on my part. At many other airlines, the info would never have been passed along to the crew. I've seen MANY gate agents truly delight in bringing full grown adults to tears. I sincerely believe any pilot would have a shred of decency to do the right thing in this type of situation.

 

[Flybywire44]

The pilot responded with, “They can’t go anywhere without me and I wasn’t going anywhere without you. Now relax. We’ll get you there. And again, I’m so sorry.”

Super

 

[climbhappy]

chgflyer...cool ...yeah poor communcation abounds and again kudos to the pilot..

 

[freddriver]

Back on topic....Bravo Southwest. You did us all proud.

 

[Tweet-a-Lishus]

Guys, this guy would have held the plane at any airline he worked. It's the attitude of the person, fortunately SWA encourages this kind of behavior.

 

[Mr Wu]

The kudos are misplaced. Any captain would have done the same thing if they had the information. The hero here is the reservations agent that took it onto themselves to pass the information downline and all the people that passed the info on until it got to the captain. Shows what can happen when information doesn't have to cross the Indian Ocean.

 

[hyflyin]

the kudos are misplaced. Any captain would have done the same thing if they had the information. The hero here is the reservations agent that took it onto themselves to pass the information downline and all the people that passed the info on until it got to the captain. Shows what can happen when information doesn't have to cross the indian ocean.

+1....

 

[hyflyin]

Poorly worded post on my part. At many other airlines, the info would never have been passed along to the crew. I've seen MANY gate agents truly delight in bringing full grown adults to tears. I sincerely believe any pilot would have a shred of decency to do the right thing in this type of situation.

No problem Chq, great observation.

H